HandySoft Unveils BizFlow 11 for Dynamic Process Management

10/17/2007

HandySoft Global Corp., a global provider of Dynamic Process Management solutions, today announced BizFlow® 11, a process management solution to seamlessly integrate ad-hoc work and structured processes to drive visibility, control and productivity across all work that happens within an organization, not simply structured processes.

ebizQ received the following:

According to BPM industry experts, only 20% of the work performed by employees each day conforms to a structured process. HandySoft is the first Business Process Management (BPM) solutions provider to dynamically model ad-hoc work and seamlessly integrate it with structured processes. The result is a more real-world solution that embeds process into the core fabric of daily work and delivers the value of traditional BPM—control, visibility and productivity—to the other 80% of work.

In the August 2007 report, “The New IT Imperative: Design For People, Build For Change,” Connie Moore, vice president and research director, Forrester Research writes that “from a design for people perspective, organizations have only focused on the highly predictable, structured parts of business processes…It’s as if there are two parallel universes. Structured business processes are one world and all the other work that people do outside the structured process is another.”

HandySoft’s BizFlow® 11 is the first solution to merge these two universes within a single platform, a platform that seamlessly executes and tracks both structured processes and ad-hoc work. It enables employees to more efficiently execute day-to-day work, provides organizations with full visibility of who is doing what and when, brings structure to work processes to ensure consistency and alignment with corporate objectives, alerts users and management of potential issues and powers quick remediation.

Unlike other BPM products which require extensive analysis of existing business processes followed by time consuming modeling, BizFlow® dynamically maps business processes as employees do their jobs. This innovative capability accelerates time-to-value and results in more realistic business models based on actual work rather than interviews by business analysts. It also provides organizations visibility and control of work and processes that were formerly locked away in the black box of e-mail.

HandySoft’s integrated offering is a vital component of the Nuclear Regulatory Commission’s (NRC) new Electronic Document and Action Tracking System (EDATS). “We incorporated HandySoft’s dynamic process management solution into EDATS to enable dynamic process discovery, execution and tracking,” said Georgette M. Price, chief, Corporate Management and Infrastructure Section (CMIS), NRC. “Since NRC is a large organization with many operating units, creating structured process models across all units would have been prohibitively time consuming and expensive. BizFlow® gives us visibility into ad-hoc work that we never had before. Staff members now have immediate access to the current status of work items and documents, rather than having to e-mail, call, or visit the various parties involved. It’s a very powerful capability.”

BizFlow® 11 is a fully integrated Business Process Management solution that includes the following modules:

• BizFlow® OfficeEngine™ - Dynamic Process Discovery and Execution



• BizFlow® OfficeEngineTM combines the power of traditional BPM with the flexibility of e-mail, bringing the benefits of traditional BPM to the world of unstructured work.

“Due to its dynamic nature and straightforward design, BizFlow® 11 delivers the value of process management to organizations in a fraction of the time required by traditional BPM solutions,” said Bill Maguire, chief operating officer, HandySoft Global Corp. “More importantly; it embeds process into the core fabric of daily work, not just the 20% that’s structured. Dynamic Process Management is the future of BPM, and HandySoft is proud to be leading the charge.”

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