Jamcracker and Broadsoft Team on SaaS Communications Services


Jamcracker, an on-demand services delivery company, and BroadSoft, Inc., a provider of VoIP application software, today announced an alliance that enables service providers to offer unified communications services to their customers.

ebizQ received the following:

Through the integration of the Jamcracker Services Delivery Network (JSDN) and BroadSoft's BroadWorksR platform, VoIP capabilities provided by BroadWorks can be sold as standalone services or bundled with third-party collaboration services from the Jamcracker catalogue.

Unified Communications Services - On-Demand

The Jamcracker-BroadSoft partnership allows communications and IT service providers to resell any or all of their existing BroadWorks voice applications and solutions as an on-demand service offering, including hosted PBX, IP Centrex, mobile PBX, SIP and IP Trunking, and residential broadband services. BroadWorks features can also easily be bundled with additional best-of-breed collaboration and communications services provisioned from the JSDN, such as MicrosoftR ExchangeR, BlackBerryR and GoodLink wireless messaging, WebExR conferencing, Microsoft Office Communication ServerR and McAfeeR security.

"The creation of on-demand services that combine collaboration and IP voice capabilities allows enterprises of all sizes to benefit from productivity and efficiency advantages without hijacking IT department resources," said Zeus Kerravala, senior vice president of Yankee Group's Enabling Technologies and Enterprise groups. "Service providers should find end-users receptive to Jamcracker's bundled unified communications solutions from such notable brands as BroadSoft, Microsoft and WebEx."

BroadSoft's IMS-compliant BroadWorks platform is deployed by hundreds of cable MSOs and incumbent and competitive carriers worldwide to deliver a comprehensive range of VoIP applications from a single fully integrated VoIP application platform. The JSDN is a complete SaaS delivery solution that provides hosting, provisioning, software licensing, billing, and customer support - and requires no complex, costly technology investments by service providers

"This collaboration will bring the best of both worlds to communications and IT service providers-the flexibility to customize the services in Jamcracker's catalogue, and the carrier-grade performance of BroadSoft's award-winning BroadWorks platform," said Scott Wharton, vice president of Marketing for BroadSoft.

"The integration and availability of BroadSoft's IP-based voice capabilities on the Jamcracker Services Delivery Network is a big boost for carriers that have deployed BroadWorks and for those who currently lack VoIP capabilities," said Steve Crawford, vice president of Marketing for Jamcracker. "By offering best-of-breed VoIP capabilities from BroadSoft, Jamcracker now provides carriers with a fully integrated and fully loaded solution for delivering converged voice and on-demand application bundles."

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