Health and Human Services Deploys HandySoft BPM

03/06/2007

HandySoft Global Corp., a provider of business process management (BPM) solutions, announced that the U.S. Department of Health and Human Services (HHS) has deployed HandySoft’s award-winning BPM platform BizFlow® as a part of its agency-wide Enterprise Workflow Information Tracking System (EWITS).

ebizQ received the following:

HHS will use the BizFlow-powered EWITS across the department to standardize recruiting work processes, improve accountability of Human Resources (HR) actions and eliminate labor-intensive data entry.

EWITS represents a performance, tracking and accountability system designed to analyze HR operations and efficiencies to support the human capital management objectives in the President’s Management Agenda’s (PMA). The application has been deployed for the recruitment process and Employee Relations/Labor Relations actions and is expected to eventually become the centralized system for monitoring all HR processes, expanding to more than 20 future modules including employee entrance and exit processing.

BizFlow allows EWITS to monitor and track HR-based performance metrics by integrating the Department’s core business processes and systems within a workflow context. BizFlow interfaces with HHS’ personnel system, Capital HR (PeopleSoft Federal/Oracle) and HHS Careers, an online job application system (QuickHire) from Monster Government Solutions.

By consolidating data into one place, EWITS standardizes work processes, tracks actions from start to finish and provides real time status monitoring so HR managers and program area administrative officers and managers can report on the progress of HR actions at any point in the process. BizFlow frees HR staff from the traditional focus on transactional work and allows them to assume a more strategic, consultative role in the management of human capital, yielding improved productivity, accountability and customer service for HR activities.

The BizFlow platform allows EWITS and HHS to provide metrics reports as required by the PMA. In addition, it helps HHS’ HR Service Centers comply with the OPM hiring model timeline and reporting requirements detailed in Service Level Agreements between the Centers and their respective Departmental customers. These accountability and tracking capabilities make EWITS attractive to many federal agencies, and the system has already garnered interest from other federal customers interested in leveraging the capability as a shared service.

“Federal employees are under increasing pressure to save time and provide more accountability and transparency into their work,” said Jim Worley, chief operating officer at HandySoft. “By leveraging BizFlow, the EWITS program allows for continual monitoring and tracking of HR processes and eliminates the redundant and unnecessary steps that cause bottlenecks and errors. These benefits are clearly applicable across many disciplines in all federal agencies; providing successful BPM practices within this government HR platform can prove influential to other agencies seeking similar goals.”

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