The Insider's Guide to Business and IT Agility
04/04/2006
Jacada Ltd. (Nasdaq: JCDA), a software provider of contact center productivity solutions, today announced a significant new release of its leading process optimization platform.
ebizQ received the following details:
With release 3.0 of Jacada Fusion, the company augments its non-invasive integration solution with new functionality called Desktop Automation, which automates business processes on the desktop, improving user interactions with business applications and providing real-time business intelligence.
From a technical perspective, Desktop Automation provides development and runtime facilities for monitoring a user's interaction with any type and number of business applications, capturing and publishing events triggered as a result of the user interaction, and responding to them either synchronously or asynchronously via server-side event orchestration. Desktop Automation also automates complex or repetitive navigational sequences, automates the population of data into application fields, and can force and monitor desktop behavior.
"We are seeing a growing interest in products that can quickly and cost-effectively reuse the enormous investment in legacy business applications," states Dale Vecchio, research vice president at Gartner. "The definition of legacy traditionally associated with mainframe systems has grown to include any style of application that is in place today and represents business function Products that can leverage these business processes without replacing or rewriting these legacy environments, promise to deliver some immediate benefits for the business."
A valuable business application of Desktop Automation is internal governance, including fraud detection and adherence and compliance enforcement. Using the new Desktop Automation functionality, Jacada Fusion monitors how applications are being used on the desktop and can drive user behavior and enforce and monitor compliance with business practices and processes.
In early customer implementations of the Jacada Fusion Desktop Automation feature, companies are experiencing significant returns on investment:
"With Jacada Fusion 3.0, companies gain a significant advantage to drive down costs and improve revenues by eliminating much of the inefficiencies related to complex navigation and data entry across disparate applications," commented David Holmes executive vice president of Jacada. "And management gains unprecedented access to real-time data associated with desktop workflow and processes to ensure rules and regulations are being followed and that interactions with systems and customers are being optimized."
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June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date: Aug 26, 2009
Time: 12:00 PM
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Date: Sep 30, 2009
Time: 12:00 PM
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Date:Aug 26, 2009
Time:12:00 PM
ET- (16:00 GMT)
Date:Sep 30, 2009
Time:12:00 PM
ET- (16:00 GMT)
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