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IBM Introduces Self-Managing Automated Computing

06/30/2005

IBM today announced new services, software, standards adoption, and a partner program to help enterprises design and implement self-managing autonomic computing environments that they said can yield a 30-50 percent time savings on IT tasks, according to IBM estimates.



IBM provided the following details:

The new offerings will help clients of all sizes transform to on demand businesses by automating computing processes, making information technology systems more responsive to their needs. A milestone in IBM's autonomic computing initiative, these new offerings will help companies manage complex systems by building and applying an architecture that moves them toward an autonomic environment. The new services from IBM Global Services will help organizations identify and remedy problems in their multi-vendor IT environments and create systems that automatically diagnose the root causes of problems, thereby reducing the cost of downtime. New IBM software and supporting standards will help developers and customers apply self-managing technology to complex systems. A new program provides clients and partners an easily recognizable technology mark for solutions with IBM self-managing components.

Since IBM introduced the concept of autonomic computing in 2001, the company has woven more than 475 autonomic features into 75 IBM products, making it the broadest portfolio of autonomic-enabled products, services and solutions in the industry. Many are designed to automate the process of locating infrastructure problems, which when done manually, can be very time consuming. IT analyst firm Enterprise Management Associates estimates that determining the cause of a problem can take up to 50-80 percent of an IT staff's time, while only 15-20 percent of their time is spent on actual repair.

"As autonomic problem determination tools and processes are implemented through the new services, enterprises have the ability to diagnose problems more quickly and often prevent more serious issues from arising, reducing downtime and the associated revenue losses," said Alan Ganek, IBM vice president of Autonomic Computing and chief technology officer, Tivoli software. "Additionally, the new software, standards adoption and partner program announced today promote collaboration by bringing together industry partners with the common goal of helping customers build automated IT environments to fully leverage their technology investments."

New Service Offerings for Autonomic Computing

Today IBM introduced two new IBM Global Services offerings to help customers adopt autonomic computing:

-- IBM Accelerator for Service Management for Problem Determination enables clients to combine, analyze and correlate event information across heterogeneous systems. This includes log adapters that can convert disparate log data into a common format, providing a single user interface for simplified, end-to-end viewing, analysis and correlation of the consolidated data. By putting IBM Self-Managing Autonomic Technology to work for customers, IBM can find and fix IT system breakdowns and outages faster by automating processes.

-- Dynamic Infrastructure for my SAP Business Suite provides a flexible solution that enhances clients' ability to share resources between different SAP applications, speed up the deployment of new SAP solutions, improve systems utilization and lower their total cost of ownership. This offering leverages IBM Tivoli Provisioning Manager, which includes self-managing autonomic technology.

These services are available in the U.S., Canada and Europe. To learn more about these services, visit www.ibm.com/services.

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