Lexis-Nexis Chooses Corticon for Rules Management

06/20/2005

Corticon™ Technologies, a provider of Business Rules Management Software, today announced that LexisNexis has chosen Corticon Technologies as their Enterprise Rules Management solution.

Corticon said that LexisNexis first used Corticon to solve intelligent customer routing decisions in their company’s Customer Order Management System. LexisNexis is currently utilizing Corticon’s rules automation software to create new account rules up to 70 percent faster than using a custom rules engine.

The company provided additional information:

The goal of the Customer Order Management project was to achieve unified order fulfillment by automating validation, routing and fulfillment orders coming into LexisNexis via phone, web, and fax. The problems to be solved included; processing orders consistently, shrinking long lead times to fulfill orders, and reducing the time-to-market in setting up new LexisNexis products, or changing existing products.

“Success is characterized by a company’s desire to use a vendor’s solution for a second and third project, and enterprise-wide. That is how we feel about Corticon’s Business Rules solution,” said Steve Iddings, director of applications integration of LexisNexis. "At LexisNexis, we’re utilizing Business Rules Management software from Corticon so our business users have the flexibility to create, change and manage the majority of their business decision logic without much IT involvement. Corticon has demonstrated to us that their rules automation software can reduce project costs and increase the quality of our business rules logic.”

LexisNexis has realized the benefits of utilizing Corticon Technologies to:

• Increase business agility. LexisNexis business users are building and changing 80-90% of their business rules logic without consuming IT resources. Reduce project costs. LexisNexis has eliminated 80% of the cost associated with extending and changing their business logic while reducing the cost of new projects by 50%.



• Increase involvement from the business. With domain-knowledgeable business users driving rules management, LexisNexis is able to better control business rules logic and reduce coding errors.



• Reduce operational costs. LexisNexis has reduced their cost per order through Corticon based automation, because they now need fewer people who are able to process more orders.

“The LexisNexis team evaluated several competitive products and Corticon was the only product that really met the demands of our business,” said Chuck Carter, senior software engineer at LexisNexis. “Business agility was a key criterion and Corticon was rated best at enabling fast and accurate changes to our processes. Corticon was the only product that looked like it could really be used successfully by our business users.”

The new application is being used by LexisNexis to help create new customer accounts. These accounts were previously processed and managed by a custom rules engine that required continuous development resources and technical support. Maintaining this logic required developers and technical staff to keep up with the numerous changes in account holder information and account types.

“The key benefit that LexisNexis is enjoying from utilizing Corticon solutions is precisely the premise our company was founded on – helping companies streamline their enterprise through the automation and management of decision-intensive business processes,” said Mark Allen, co-founder and CEO of Corticon Technologies. “A premier Corticon customer, LexisNexis now has more flexibility in resourcing projects while the automation of business rules allows for more business involvement in business processes.”

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