The Insider's Guide to Next-Generation BPM
05/03/2005
Informatica Corporation (Nasdaq: INFA), a provider of data integration software, and Wipro Technologies, the global IT services division of Wipro (NYSE: WIT), today announced that Prudential plc has standardized on the Informatica PowerCenter data integration platform and PowerExchange data access software as the technology foundation for its data Integration Competency Center (ICC).
"As our integration partners, Informatica and Wipro have been pivotal to the success of Prudential's customer service transformation program, which is projected to achieve an annualized ROI of $48 million over 5 years by enhancing our customer responsiveness and satisfaction," said Jeremy Gray, head of architecture at Prudential's IT division, PruTech. "Our data Integration Competency Center is helping us gain a holistic view of customer information across our business -- including data residing on mainframes -- while ensuring we can scale our integration efforts as data volumes continue to grow.”
A release said that Prudential initially turned to Informatica and Wipro to create a large operational customer database, which provides a single touch point for over 13 million customers across numerous products, services and channels. The database is kept current by PowerCenter, which integrates information from a range of disparate operational systems, and by PowerExchange, which provides rapid access to data on multiple mainframe systems. Information timeliness is assured by PowerExchange's unique changed-data capture capabilities for identifying and moving only the small fraction of data that has changed within a given period.
Informatica said that other integration projects accomplished by PruTech's centralized data ICC include an enterprise data warehouse for visibility into customer trends and a forthcoming campaign management system for target marketing. Wipro's globally distributed consulting team and Informatica's seamless team-based development features enable a secure, onshore/offshore collaborative development model for Prudential with extensive reuse of processes and technologies across data integration projects.
"The success of PruTech's data ICC-driven customer service initiative illustrates the importance of having not only a best-in-class data integration platform, but also a best-in-class implementation partner," said John Entenmann, executive vice president of corporate strategy and marketing at Informatica. "Wipro helped Prudential establish best practices within a data ICC environment, while providing expert resources both onshore and offshore to help cost-effectively scale the enterprise's data integration efforts to reduce costs and accelerate time-to-value."
"Prudential's customer service transformation program illustrates the relevance of Informatica's best-in-class data integration platform for large scale projects," said Pawan Kumar, general manager of business intelligence and data warehousing at Wipro. "Our partnership, combining the quality, consistency and security of Informatica's products with Wipro's global delivery model, consulting and system integration skills, continues to ensure significant returns for Prudential."
Best Practices in Moving Processes to the Clouds
How Can the Cloud Fit Into Your Applications Strategy?
Cloud Data Integration Best Practices
The Economics of Cloud Computing
Data Services Insight: Successful implementation of Canonical Information Models
HP Gets Cozier With Informatica 
Increasing Annuity Sales Through the Implementation of Industry Standards
How ACORD Can Be Used As A Best Practice For Data Integration
Reducing the Risk of Data Loss
Consolidating Data Integration Architectures With Metadata Acquisitions
ebizQ is very interested in what you have to say. To contribute an article, an opinion, or to become a blogger, please contact Peter Schooff.
June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date:Apr 07, 2010
Time:13:00 PM
ET- (17:00 GMT)
Date:Apr 07, 2010
Time:12:00 PM
ET- (16:00 GMT)
Find out how your organization can begin to see ROI from WebSphere ILOG BRMS in just 6 to 9 months.
Download Now
In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.
Listen Now
Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.
Listen Now
Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.
Listen Now
In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.
Listen Now
Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.
Listen Now
Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More
A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More
|
|
This new publication from our sister site SearchSOA.com explores workflow, business activity monitoring (BAM) and complex event processing (CEP) issues. |
|
|
Print this article
Email this article
Talk Back!
Write to Editor
