04/05/2005

Action Technologies, a 20-year-old software firm specializing in increasing the productivity of knowledge workers, has expanded its ActionWorks business process management (BPM) product software to unify knowledge work in dynamic team environments through a suite of Web-based collaboration, project-management, and administrative tools. The enhanced ActionWorks provides the tools that allow our global customers to reduce the time and cost of knowledge-worker business processes by 40 to 60 percent - and generate typical returns of more than 300 percent.

The company said that over the years, knowledge workers have invented many methods for organizing their work with others: processes, projects, collaborations, case management and ad hoc interactions. Action said that ActionWorks is the only BPM package designed to allow the organization of knowledge work using all of these approaches. All work agreements and negotiations show up in a calendar, dashboard, and workbox, allowing work to be managed through a unified application, the company said.

Action said the expanded ActionWorks now provides extraordinary functionality for managing complex work in environments where exceptions are the norm. It is unique in its ability to support knowledge workers by enabling them to negotiate which work is to be done when and by whom, and then to assess whether the work has been completed as agreed. The company said the software allows managers to start new team efforts from templates, structure work items with complex interdependencies, work in Gantt charts, and create a package of work for one person, or for many people.

Bill Welty, CEO of Action Technologies, said, "The success or failure of companies depends on their ability to manage internal and external work. ActionWorks is the only software on the market that gives groups of knowledge workers a unified system for tracking, negotiating and reviewing their work items in real time. ActionWorks is the only BPM solution built to meet the needs of knowledge workers. As businesses face competitive price pressures and global price competition, powerful productivity enhancers like the ActionWorks suite provide dramatic gains in efficiency and effectiveness."

For more information, please visit www.actiontech.com.