The Insider's Guide to Next-Generation BPM
01/05/2005
Integrated Software Development Ltd. (ISD) a provider of enterprise software aimed at small-and medium-sized enterprises, today announced that the company will work closely with HP Israel on integrating BENEFIT Version 5 into major corporations that operate Clarify CRM software.
ISD reported that in the framework of CRM consulting to large corporations, HP Israel and other branches of HP around the world have relied on Amdocs' Clarify CRM. However, while Clarify CRM provides economically viable solutions for major CRM needs within corporations, this often is not the case for various departments within corporations where the volume of registered activities may be too low.
BENEFIT, ISD said, works seamlessly in feeding CRM information, such as management of products or service calls, to Clarify CRM systems. ISD and HP have already begun implementing BENEFIT as a solution for a major service provider in Israel. The companies said they see substantial opportunities for further cooperation in this area both in Israel and around the world.
"The need for a smaller system that can speak to, or integrate with, Clarify CRM on a corporate level is quite significant," says Moti Maram, ISD's CEO. "ISD's BENEFIT offers the ideal integrated solution and HP Israel is the perfect strategic partner to begin implementation."
BENEFIT, ISD said, is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost.
For more information, please visit http://www.isdsoft.com.
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June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
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