The Insider's Guide to Next-Generation BPM
08/10/2004
Vitria (Nasdaq: VITR), the supplier of business process integration solutions, says Vitria:BusinessWare was selected by Brasil Telecom S.A. (BOV: BRTO3/BRTO4; NYSE: BTM) as its business process management solution “to enable cooperation and communication between its selected best-of-breed software packages and internally developed applications, helping the operator cut its delivery cycle by 90 percent.”
Vitra added these details:
By integrating and routing data from its business systems through Vitria:BusinessWare, Brasil Telecom has successfully lowered its delivery cycle from 20-30 days to just two days. Faster time to market of new telecommunications products will enable Brasil Telecom to maintain a competitive edge in the markets in which it operates.
In order to lower IT costs and allow for faster development of new products, Brasil Telecom’s IT strategy is to use best-of-breed software packages in tandem with internally developed software applications. Business systems within Brasil Telecom include customer relationship management (CRM), enterprise resource planning (ERP), human resources, billing, inventory and provisioning in addition to mainframe legacy applications. Vitria provides the platform for business process integration through which these disparate systems communicate and work together.
“This project is one of the most comprehensive and technically advanced enterprise application integration oriented projects in Brazil,” said Waldeck Araujo Junior, chief information officer, Brasil Telecom S.A. “In addition to our confidence in the seamless integration provided by Vitria:BusinessWare, we were impressed by Vitria’s depth of experience in the telecom industry and their existing local presence in Brazil.”
The implementation of Vitria:BusinessWare has lowered Brasil Telecom’s software maintenance costs by up to 30 percent. In addition, data consistency among applications and enhanced visibility provide for improved documentation and a better understanding of business processes. Information Technology decision-makers have more control of data replication and network bandwidth is used much more efficiently, with 50 percent less data being transferred between systems.
“With blurring industry boundaries, telecommunications companies face continually increasing competition and a constant race to get new products and services to market,” said Dale Skeen, co-founder and CEO, Vitria. “By dramatically reducing process implementation cycles, Vitria:BusinessWare enables Brasil Telecom to reach the market with new products much faster, advancing their competitive edge while still controlling costs and meeting service levels.”
Brasil Telecom provides local and national long distance services as a concessionary in region II, which includes the Brazilian states of Acre, Rondonia, Mato Grosso, Mato Grosso do Sul, Tocantins, Goias, Santa Catarina, Parana, and Rio Grande do Sul, as well as the Federal District. The company has also authorization to provide those services in the remaining Brazilian regions (regions I and III), as well as international long distance services all over the country.
Brasil Telecom also provides network, data communication and other value-added services in region II. The company has just received authorization to start its mobile operation in the states of region II and in August will offer its clients complete and convergent solutions.
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BPM VIEWPOINT: Does Oracle/Sun Mean It's a Horse Race for BPM?
ebizQ is very interested in what you have to say. To contribute an article, an opinion, or to become a blogger, please contact Peter Schooff.
June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date:Apr 07, 2010
Time:13:00 PM
ET- (17:00 GMT)
Date:Apr 07, 2010
Time:12:00 PM
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