The Insider's Guide to Next-Generation BPM
08/03/2004
ObjectStore, a provider of products for real-time data management and an operating company of Progress Software Corporation (Nasdaq: PRGS), says ANA (All Nippon Airways), one of the world’s top-ten airlines and a provider of air transport-related services, uses the ObjectStore database management system to improve its customer service system operations.
ObjectStore offered these details:
Tokyo-based ANA services nearly 50 million passengers yearly, and in an effort to provide exceptional customer service, has established an integrated customer information database called Smart DataBase (SDB). Prior to SDB, the complex table structures included in ANA’s disparate databases had been a barrier to integrating customer information. With ObjectStore’s advanced data management solution, ANA has overcome these obstacles to enable the SDB system to incorporate all the data needed to support ANA’s customer care requirements.
After a thorough testing and analysis of data management products, ANA selected ObjectStore because of its ability to increase programmer productivity and reduce development costs. ObjectStore makes it possible for ANA to modify its SDB system in real time, without needing to go offline. Such continuous availability allows the SDB system, powered by ObjectStore, to serve as a critical part of the infrastructure needed to provide services that exceed the expectations of ANA customers.
“ANA’s Smart DataBase system is an outstanding example of how progressive companies are changing the way they manage complex, real time data today,” said Peter Sliwkowski, president of ObjectStore. “Enterprises have struggled with the complexity of coordinating customer data from disparate systems. ObjectStore continues to set the industry standard when data doesn’t fit neatly into relational tables, providing complex data management that delivers unprecedented performance, reliability and scalability.”
ObjectStore complements relational databases with its patented Cache-Forward Architecture (CFA), which provides pure Java and C++ data access for application clients, enabling fast, in-memory access to cached data. In addition to high performance client caching, ObjectStore provides transactional, distributed and recoverable caching so customers like ANA can scale systems to support new business processes, while preserving their existing investments in databases with the same reliability.
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June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date:Apr 07, 2010
Time:13:00 PM
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Date:Apr 07, 2010
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