The Insider's Guide to Business and IT Agility
08/03/2004
ObjectStore, a provider of products for real-time data management and an operating company of Progress Software Corporation (Nasdaq: PRGS), says ANA (All Nippon Airways), one of the world’s top-ten airlines and a provider of air transport-related services, uses the ObjectStore database management system to improve its customer service system operations.
ObjectStore offered these details:
Tokyo-based ANA services nearly 50 million passengers yearly, and in an effort to provide exceptional customer service, has established an integrated customer information database called Smart DataBase (SDB). Prior to SDB, the complex table structures included in ANA’s disparate databases had been a barrier to integrating customer information. With ObjectStore’s advanced data management solution, ANA has overcome these obstacles to enable the SDB system to incorporate all the data needed to support ANA’s customer care requirements.
After a thorough testing and analysis of data management products, ANA selected ObjectStore because of its ability to increase programmer productivity and reduce development costs. ObjectStore makes it possible for ANA to modify its SDB system in real time, without needing to go offline. Such continuous availability allows the SDB system, powered by ObjectStore, to serve as a critical part of the infrastructure needed to provide services that exceed the expectations of ANA customers.
“ANA’s Smart DataBase system is an outstanding example of how progressive companies are changing the way they manage complex, real time data today,” said Peter Sliwkowski, president of ObjectStore. “Enterprises have struggled with the complexity of coordinating customer data from disparate systems. ObjectStore continues to set the industry standard when data doesn’t fit neatly into relational tables, providing complex data management that delivers unprecedented performance, reliability and scalability.”
ObjectStore complements relational databases with its patented Cache-Forward Architecture (CFA), which provides pure Java and C++ data access for application clients, enabling fast, in-memory access to cached data. In addition to high performance client caching, ObjectStore provides transactional, distributed and recoverable caching so customers like ANA can scale systems to support new business processes, while preserving their existing investments in databases with the same reliability.
ROUNDTABLE: Stretch Your Budget with smart SOA Governance-A Look at Successful Case Studies
ROUNDTABLE: Open Source Market Update
Insurance: Explore how SOA & BPM are driving down expenses and improving ROI
ebizQ is very interested in what you have to say. To contribute an article, an opinion, or to become a blogger, please contact Peter Schooff.
June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date: Aug 26, 2009
Time: 12:00 PM
ET- (16:00 GMT)
Date: Sep 30, 2009
Time: 12:00 PM
ET- (16:00 GMT)
Date:Aug 26, 2009
Time:12:00 PM
ET- (16:00 GMT)
Date:Sep 30, 2009
Time:12:00 PM
ET- (16:00 GMT)
The growth of Software-as-a-Service (SAAS) is predicted to climb at an aggressive, accelerated pace through the rest of this decade and beyond. This...
Download Now
In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.
Listen Now
Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.
Listen Now
Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.
Listen Now
In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.
Listen Now
Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.
Listen Now
From Dennis Byron: For BPM to fit at the top of the stack, it can't merely support workflow or integration. It needs to integrate the BI aspects of the stack, too. Learn More
In the insurance industry, companies have accepted that systems, strategies and data all developed in silos are making it difficult for them to grow and adjust to today’s market demands. The obstacles imposed by siloed approaches are painfully obvious to companies as they try to gain a better understanding of their customers and meet the growing constraints imposed by compliance and regulatory requirements. Leveraging industry standards with full data integration is one was to tackle this challenge. Learn More
From Dennis Byron: Is it better to choose one strain of BPM over another? The answer is unique to your organization. Learn More
Can decision management really deliver costs savings, agility and happy customers on a consistent basis? Learn More
From Dennis Byron: BPM products optimized for case management might be the products that bridge the extremes in my view of the BPM spectrum. Learn More
Integrating BPM and CEP gives you intelligent business processes that can react to rapidly changing business conditions with continuous visibility. Learn More
Insurers need to think about creating "true linkage," which means linking business strategy to process to IT investments and thereby setting the foundation for true change. Learn More
To be effective, business intelligence technology must work behind the scenes to deliver relevant information when, where, and how it's needed. Learn More
A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More
Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More
To Michael: To select what has to be improved (e.g. automated), a...
Hi Johan,
thank you for such prompt response.
I...
Phil,
It appears that Google is looking at the world...
I believe work has been done in this area privately for some time....
I wonder if BPM has become more popular because many solutions...
We are looking for a FileNET admin/developer in Houston, TX. The...
As we see more companies consider the cloud we should be...
Scott,
I agree that process management is good way for...
|
|
|
|
Print this article
Email this article
Talk Back!
Write to Editor
