EasyLink, Esker Link Up In Document And Messaging Offerings
10/15/2003
EasyLink Services Corporation, a provider of transaction delivery and management services, and Esker Software, a provider of intelligent document communication solutions, have formed an alliance they say will provide “document and messaging solutions that will help enterprises improve business communication, lower total cost of ownership and accelerate ROI.
“The partnership brings together the multi-channel e-document delivery automation of the Esker DeliveryWare Platform and the outsourced Production Messaging and Document Capture and Management capabilities of EasyLink,” the two companies say. “The joint solutions digitize paper-based workflow and documents—including orders, invoices, confirmations, shipping documents, registrations, claims, and many more—to streamline the exchange of business information, reduce costs, improve cycle times, and optimize business processes.”
“Our solutions mesh extremely well,” says Bill Fallon, vice president of product marketing at EasyLink. “Enterprises integrating Esker DeliveryWare with EasyLink Production Messaging or Document Capture and Management services gain all the benefits of automated fax communication and digitized document capture and management—without adding another layer of complexity to their already complex technology infrastructures.”
“EasyLink Production Messaging and Esker DeliveryWare together provide a high-volume fax delivery solution offering significant benefits,” the two vendors assert. “EasyLink delivers enterprise-level scalability, throughput, and security while eliminating the need to install, manage, and maintain a complex, costly analog telephony based fax infrastructure. Esker DeliveryWare complements this global network service capability with connectivity to any enterprise system, industry-best document formatting, and a range of complementary delivery options to meet diverse business communication requirements.
“Esker DeliveryWare and EasyLink Document Capture and Management together provide an enterprise-scale outsourced alternative to standard document capture and management. This solution converts inbound faxes into application-ready data and automates their transfer, via XML, directly into enterprise systems, eliminating the inefficiency and inaccuracy of manual transaction processing, accelerating the exchange of information, and streamlining critical business processes.”
“There is strong synergy between our companies and our products,” concludes Mitch Baxter, executive vice president of business development at Esker. “By integrating our core document solutions, we provide the best of both worlds—customer premise software to integrate with ERP, mainframe, and other applications, and a hosted best-of-breed document delivery service to bypass the hassles of installing local hardware and telephony.”