The Insider's Guide to Next-Generation BPM
08/12/2003
Jacada Ltd. says Indiana Farm Bureau Insurance, the second largest writer of property and casualty insurance in Indiana, has successfully utilized Jacada Interface Server to graphically enable and re-engineer its legacy mainframe system.
Until recently, Indiana Farm Bureau's life insurance product line was supported by a typical legacy application, which was over two decades old, very code-intensive, and contained many "green screens." Using Jacada Interface Server, Indiana Farm Bureau was able to transform this system into a modern, user-friendly, graphical Web-based system, which ultimately reduced training time and increased usability for agents, Jacada reports.
Because many Indiana Farm Bureau Insurance Company customers prefer "in-person" customer assistance at their 131 branch offices, delivering accurate information on a timely basis is critical. Information Services staffers looked for a solution that would create user-friendly screens for the life application system and explored ways to extend the current legacy life application through Web technology. "Wrapping" technology, a rapid, low-risk method of legacy integration, seemed to present the best path, and Jacada was selected to help build the user-friendly screens over current screens and preserve existing mission-critical business processes.
The system was rolled out to all 450 Indiana Farm Bureau Insurance Company agents, and within four weeks, the company had a 25-screen CICS application re-engineered and deployed to their agents with a user-friendly GUI, Jacada points out. This new presentation layer – which now includes only two screens – made the workflow much more efficient, the vendor notes. On the training front, the time for a new agent to learn how to use the system went from weeks to a short time for orientation followed by primarily self-directed education, Jacada adds.
"Jacada enabled us to achieve much better results with less risk, time and money than would have been required to complete this key project manually or to try to implement a packaged application," says Indiana Farm Bureau Insurance CIO Greg Clancy. "We were able to leverage the value we already had in our existing systems while improving them for current and future business needs and objectives.”
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June 3, 2009
One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register
Date:Apr 07, 2010
Time:13:00 PM
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Date:Apr 07, 2010
Time:12:00 PM
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