Xerox Corporation (NYSE: XRX) launched RealBusiness.com, an online interactive and immersive multimedia experience where visitors see Xerox’s offerings come to..."/> Xerox Brings Services to Life with Interactive Customer Experience Website

Xerox Brings Services to Life with Interactive Customer Experience Website

09/07/2010

As part of its Ready for Real Business global marketing campaign that debuts today, Xerox Corporation (NYSE: XRX) launched RealBusiness.com, an online interactive and immersive multimedia experience where visitors see Xerox’s offerings come to life through its customers.



ebizQ received the following:

Brand characters from the new global marketing campaign, such as a concierge from Marriott Hotels & Resorts, are joined by others from the New York Mets, Hertz, Ducati and the University of Notre Dame, to show how partnering with Xerox helps customers focus on what matters most: their real business.


Join us for SOA & Application Integration in Action Virtual Conference on October 5, 2010. Learn more here.

Building on the campaign’s use of iconic characters in representing Xerox’s customers, the RealBusiness.com sitelet is a world in which these co-mingling brand characters are trying to get back to real business. Multimedia customer case studies bring services to life, such as how Xerox helps Ducati translate its product manuals and how Xerox aids Marriott in the management of more than 11 million global invoices annually.

RealBusiness.com is the virtual headquarters for Real Business International where employees are looking for ways to focus on their real business. Visitors to RealBusiness.com enter a modern office building and are greeted by a host on each floor. For example, a concierge from Marriott can’t help but offer hospitality services, but he’s also needed to introduce the customer testimonials and Xerox offerings available on the Finance & Accounting floor. Each of the five floors in the office building features a different Xerox service – IT outsourcing, customer care, finance and accounting, document management and human resource support.

“RealBusiness.com showcases the breadth of Xerox’s services business and provides that next layer of detail introduced in our multimedia campaign,” said Christa Carone, chief marketing officer, Xerox. “It’s an invitation to explore and experience what real business can be like when companies partner with Xerox to handle their business process and document management.”

The development of RealBusiness.com is the result of an integrated partnership between Xerox’s global agency Young & Rubicam, and its digital marketing agency VML.

“What’s unique about this business-to-business campaign is that it’s not designed to be a short-lived promotional site. Its purpose is to live alongside Xerox.com, disrupting legacy perceptions of the Xerox brand by showcasing the variety of services the company provides today,” said Tony Granger, global chief creative officer, Young & Rubicam.

Xerox will expand RealBusiness.com with additional case studies in coming months. The website is part of a multimillion dollar global campaign, one of the company’s most significant in history, which includes print, television, Web and airport advertising.

  • Subscribe Newsletter
  • Contribute
Subscribe to ebizQ:

Enter your email address:

 Subscribe Blog Updates via RSS

 Subscribe News via RSS

ebizQ is very interested in what you have to say. To contribute an article, an opinion, or to become a blogger, please contact Peter Schooff.

  • Virtual Conferences
  • Webinars
  • Roundtables

SOA Cloud Qcamp

June 3, 2009

One of the most compelling trends in the enterprise business technology space over the past year has been the emergence of cloud computing. In ebizQ’s upcoming Qcamp virtual un-conference, leading industry experts and practitioners will explore the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing initiatives. Additionally, the new skills that developers and IT managers need for successful cloud development will be discussed.Register

View All Virtual Conferences

Best Practices in Moving Processes to the Clouds

Date:Apr 07, 2010
Time:13:00 PM ET- (17:00 GMT)

REGISTER TODAY!

How Can the Cloud Fit Into Your Applications Strategy?

Date:Apr 07, 2010
Time:12:00 PM ET- (16:00 GMT)

REGISTER TODAY!
View All Roundtables
  • White Papers
  • Podcasts
  • Blogs

Joe McKendrick: Part II of II: Designing Evolve-ability into SOA and IT Systems

In part two of Joe McKendrick's recent podcast with Miko Matsumura, chief strategist for Software AG, they talk about how SOA and IT systems need to change and grow and adapt with the organization around it.

Listen Now

Phil Wainewright: Helping Brands Engage with Social Media

Phil Wainewright interviews David Vap, VP of products at RightNow Technologies, and finds out how sharing best practices can help businesses understand how best to engage with online communities.

Listen Now

Peter Schooff: Making Every IT Dollar Result in a Desired Business Outcome: Scott Hebner of IBM Rati

Scott Hebner, Vice President of Marketing and Strategy for IBM Rational, discusses a topic on the top of every company's mind today: getting the most from IT investments.

Listen Now

Jessica Ann Mola: Where Will BI Fit In? Lyndsay Wise Explains

In BI, this tough economy and the increasing role of Web 2.0 and MDM are certainly topics on people's minds today. WiseAnalytics' Lyndsay Wise addresses each of them in this informative podcast.

Listen Now

Dennis Byron: Talking with...Deepak Singh of BPM Provider Adeptia

Deepak Singh, President and CTO of Adeptia, joins ebizQ's Dennis Byron in a podcast that gets its hand around the trend of industry-specific BPM.

Listen Now
More Podcasts
  • Most Read
  • Quick Guide
  • Most Discussed

Quick Guide: What is BPM?

Learn More

Quick Guide: What is Event Processing?

Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies. Learn More

Quick Guide: What is Enterprise 2.0?

A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things. Learn More


E-Zine: BPM Quarterly

This new publication from our sister site SearchSOA.com explores workflow, business activity monitoring (BAM) and complex event processing (CEP) issues.

Featured Bloggers

Scott Cleveland's Latest Blog Posts:

Read Scott Cleveland's Blog
Peter Schooff's Latest Blog Posts:

Read Peter Schooff's Blog
Michael Poulin's Latest Blog Posts:

Read Michael Poulin's Blog
Tim Huenemann 's Latest Blog Posts:

Read Tim Huenemann 's Blog
Adrian Grigoriu's Latest Blog Posts:

Read Adrian Grigoriu's Blog
Steven Minsky's Latest Blog Posts:

Read Steven Minsky's Blog
Andre Yee's Latest Blog Posts:

Read Andre Yee's Blog

View All ebizQ Bloggers