Vitria M3O Advances Event-Driven BPM

08/17/2010

Vitria Technology, Inc., announced the availability of Vitria M3O Suite v3.1, the latest release of its operational intelligence platform that incorporates Complex Event Processing (CEP), Business Process Management (BPM), and visualization to deliver the first fully integrated, event-driven BPM solution.



ebizQ received the following:

With this latest release of M3O, companies can now track the "hidden" processes that are not explicitly managed by a BPM suite or by a single application, and thus are not visible to most BPM solutions. These hidden processes often constitute up to 80% of all significant business processes within a firm.

"With M3O companies can measure, govern and detect process exceptions earlier," said Vitria CTO and Co-Founder Dale Skeen. "By gaining visibility into key processes across disparate systems and information streams, organizations can take action before business is adversely impacted."

M3O enables companies to model, monitor, track and analyze hidden processes in real-time; detect anomalies and exceptions as they occur; and act at the right time to correct exceptions before the entire business process is jeopardized. This significantly improves a company's ability to detect opportunities or threats and act to avert problems before they impact business results.

M3O v3.1 delivers enhancements to both the BPM Process Engine and a CEP Engine. The BPMN 2.0-based BPM Process Engine is the first to include a Feed Server for capturing "events" that are the tell-tale signs of hidden processes, such as log entries, database changes, messages, etc. The improved CEP engine is now more powerful. It provides faster detection and correlation of complex events and patterns along with improved multidimensional event analysis. These advances empower organizations to identify issues as they develop and take the most profitable action in real-time.

M3O v3.1 has been implemented by customers in the utilities, communications & media, federal government, and financial services markets. These customers are utilizing event-driven BPM to ensure critical customer services are delivered smoothly and without issue. For example, utilities customers are using M3O to identify potential issues during the delivery of critical services such as change of service requests or contract terminations and act to correct them before the customer's experience is negatively impacted.

M3O is an integrated Operational Intelligence platform that enables decision-makers to respond to changing business conditions, and increase operational efficiencies and overall responsiveness. M3O can be deployed on premise or in the Cloud.

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