Endeca Technologies, Inc., a search applications company, today..."/> New Study Uncovers Why Current Business Intelligence Tools Do Not Address the BI Backlog
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New Study Uncovers Why Current Business Intelligence Tools Do Not Address the BI Backlog

04/26/2010

Key study findings show that more than half of respondents have a backlog of BI requests in their organization, current BI applications difficult to learn and navigate



Endeca Technologies, Inc., a search applications company, today announced the availability of “Agile BI: Best Practices For Breaking Through the BI Backlog,” a commissioned study conducted by Forrester Consulting on its behalf.

ebizQ received the following:

The study reveals that while business intelligence (BI) adoption continues to skyrocket, current tools are not meeting increased and changing information demands. According to in-depth surveys of 226 business and IT professionals, a “significant number of” knowledge workers experience BI decision-making shortfalls, with 45% of respondents citing that current BI applications are difficult to learn and navigate. The study found multiple reasons for the limitations and inadequacies inherent in traditional BI and recommends several steps to address the challenge, including “agile BI.”

According to the study, “Traditional lines of demarcation between information producers (traditionally IT staff) and consumers (traditionally business users) are now very unclear, as a significant portion of knowledge workers now fulfill both roles. BI tools and applications need to be cognizant and supportive of that trend and provide ways for knowledge workers to fulfill their information requirements via self-service. … Companies need BI tools and applications that combine the simplicity, and resulting zero training, of a search-like UI on top of reporting, querying, and analysis to make BI pervasive throughout the knowledge worker community.”

In addition, the study reveals that while pre-defined reports are the staples of traditional BI applications, unstructured, free-form exploration and analysis is needed to answer in-the-moment questions. Respondents indicated that, on average, 51% of their BI requirements can be fulfilled by a structured production report, while 49% of the cases require free-form exploration and analysis.

“Technology and business professionals know how to scale up for a homogenous world. They have tackled the problem of greater volume in the same data sources, populating the same reports, to answer the same questions,” said Paul Sonderegger, chief strategist at Endeca. “But the biggest trend in the coming years will be an explosion in diversity – more people relying on more kinds of information, in bigger volume, to make more decisions on a daily basis. Traditional reports and dashboards, which answer questions the company knew to ask, will have to be complemented with next-generation discovery environments where people can ask questions they just realized matter in the moment.”

One next-generation approach is referred to as agile BI, according to the study. It calls for a different methodology and new BI technologies. “Truly agile BI applications have to seamlessly and innately integrate any type of data and content and provide capabilities to do faceted type search versus traditional OLAP to analyze complex data structures with thousands of dimensions and complex hierarchies,” states the study.

For a complimentary copy of the study, please visit: http://www.endeca.com/resource-center-analyst-reports-agile-bi.htm. Read Chief Strategist Paul Sonderegger’s perspective on the survey results at Endeca’s Search Facets blog: http://facets.endeca.com/2010/04/how-big-is-the-bi-backlog/.

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