Compuware Helps Microsoft Deliver World-Class Application Performance Management to Millions of Web Users Worldwide
03/16/2010
Microsoft to Speak at Forrester’s Infrastructure & Operations Forum 2010 and Discuss How End-to-End Application Performance Management Ensures Quality of Service
Compuware Corporation (NASDAQ: CPWR) today announced that Microsoft will discuss how Compuware’s end-to-end application performance management solution is helping to deliver world-class performance to millions of web users worldwide to ensure quality of service.
ebizQ received the following:
The session, titled: “Ensuring Quality Of Service To Meet User Demands,” will take place at Forrester’s Infrastructure & Operations Forum 2010 in Dallas on March 17, 2010, at 2:45p.m. CT.
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The presentation will feature Mark Hydar, Senior Director at Microsoft, who will highlight how Microsoft launched an end-to-end application performance management program focused on the end-user experience using Compuware’s application performance management solution. Hydar will discuss the challenges his team faced to achieve worldwide application performance, including breaking down silos inside the organization with a new focus on quality of service, attention to detail and a desire to leapfrog the competition in terms of overall web experience. Additionally, Hydar will share some of the impressive results he and his team accomplished including:
- significant web performance improvements;
- higher customer satisfaction; and
- faster problem resolution.
“The web has become our primary means for interacting with customers and to deliver services, and often has a real and direct impact on our business around revenues, customer satisfaction and brand perception,” said Hydar. “So, application performance plays a critical role in helping to ensure that our customers have a positive experience that’s problem-free. I look forward to sharing our application performance journey with my peers at Forrester’s Infrastructure & Operations Forum.”
Compuware will showcase and demonstrate Compuware Vantage and Gomez solutions at Forrester’s Infrastructure & Operations Forum 2010, March 17-18 in Dallas, TX at booth #103.