Email Archiving Provider LiveOffice First to Support All Major Cloud Email Platforms


Today at ExchangeConnections, LiveOffice, the leading provider of software-as-a-service (SaaS) email archiving, email hosting and email continuity solutions, announced archiving support for all major cloud email platforms through its LiveOffice CloudMerge technology.

ebizQ received the following:

Leveraging LiveOffice’s pure software-as-a-service architecture, CloudMerge offers a secure, open and complete archiving platform for both cloud and on-premise email solutions. These latest enhancements make LiveOffice the first email archiving provider to empower users with the freedom to move email into the cloud today, tomorrow or in the future, regardless of their email platform. In addition, only LiveOffice mitigates the risks traditionally associated with cloud email by providing a separate, centralized backup of messages and a standby email continuity feature for uninterrupted, around-the-clock email access—even if a customer’s email provider is experiencing unplanned downtime.

“Our research indicates that the easiest way to justify an IT investment in the next 24 months is to provide a reduction in operating costs,” said Brian Babineau, senior analyst with Enterprise Strategy Group. “Since email and message management consume valuable operating resources, moving these tasks and responsibilities to a cloud-based service is becoming increasingly attractive. LiveOffice enables companies to make this transition at their own pace by providing archiving capabilities across on-premise and cloud-based email solutions. Companies that plug into the LiveOffice archive benefit from continuity and backup/recovery features, while also meeting mailbox management, legal discovery and compliance needs.”

With LiveOffice archiving, companies get:

  • FREEDOM to take a step into the cloud: Moving email to the cloud is a big step for many organizations. With LiveOffice archiving solutions, customers can start archiving their messages in the cloud now, so they are securely backed up outside of their office or data center, while also knowing that the messages are available regardless of which email platform they opt for down the road. This strategy provides IT and other company stakeholders with a no-risk way to test out the cloud before completely moving email and other business applications there.

  • BACKUP and continuity for cloud email: Serving as an insurance policy for email, LiveOffice’s independent backup and standby capability gives customers peace of mind by ensuring 24-7-365 availability of organizations’ email, whether their primary email solution fails or during a planned migration. With LiveOffice, workers can continue to access, send and receive messages and attachments regardless of the status of their primary email system.

  • PORTABILITY for cloud email: With organizations relying on email as their primary communication and collaboration tool, LiveOffice believes it should be 100 percent portable. Email systems shouldn’t dictate the selection of an archiving solution and vice versa. LiveOffice offers the only email archive that puts customers in full control of their migration to cloud-based email. They choose when to migrate and which provider to use (with the option to switch to another anytime they want). In addition, LiveOffice helps ensure that the transition from one solution to the next is as easy as possible with its suite of CloudMerge automated migration tools.

The LiveOffice Difference

Switching to a cloud-based email provider presents challenges when it comes to existing email archives. While it is common for on-premise and hybrid archiving vendors to use MAPI, EventSync or log shipping to archive client messages, these methods do not work when email is hosted in a multi-tenant, Internet-based cloud. Plus, on-premise archiving software and appliances cannot be deployed in the data centers of cloud email providers. Cloud email providers that offer their own limited archiving features don’t offer archiving support for other cloud email platforms, thereby locking customers into their email platform. Finally, none of these solutions offer the cloud backup and continuity protection for cloud email available with LiveOffice. LiveOffice liberates email by taking an entirely different approach that allows messages to be captured from a variety of sources (SMTP, IMAP, POP3, etc.) and compiled in a unified, searchable and portable archive. LiveOffice’s open platform gives users an independent email archive that mitigates their risk and gives them more control over their data by providing a separate backup of their email that is available at all times.

Pricing and Availability

The enhanced LiveOffice CloudMerge platform is available today. Contact LiveOffice for pricing information. In addition to existing on-premise support for Microsoft Exchange Server, IBM Lotus Domino and Sendmail, LiveOffice now supports cloud-based solutions, including:

  • 123Together

  • AppRiver

  • Apptix

  • Azaleos

  • Cisco WebEx Mail

  • Google Apps (Premier)

  • groupSPARK

  • Intermedia

  • Microsoft Exchange Online

  • PanTerra Networks


  • Yahoo! Zimbra

  • Other POP/IMAP-based solutions

  • Personal Email Accounts (e.g., Gmail, Yahoo! Mail, Windows Live Hotmail)

“Cloud Ready” Resources

As companies consider plugging their email into the cloud, LiveOffice has developed the following resources to help them get “Cloud Ready” by making more informed decisions about their email and archiving choices.

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