RollStream's B2B Collaboration Software Delivers Real ROI

06/26/2009

RollStream, the provider of enterprise community management solutions, today announced it has added Sainsbury’s, the UK’s longest standing major food retailing chain with 502 supermarkets and 290 convenience stores, to its growing customer community. RollStream also announced that current customers Tesco and Owens & Minor have re-confirmed their commitment to RollStream’s SaaS community management solution by establishing long-term agreements with the company.

RollStream delivers an online communication and collaboration platform that creates powerful social supply chains. Using RollStream, companies can establish secure, online communities of suppliers or customers within a matter of hours. Within these communities, RollStream delivers ROI-based solutions that span the partner lifecycle, including profile and credential capture, communications and compliance, dispute resolution and performance management.

“RollStream is revolutionizing the way businesses communicate with each other,� explained Nick Parnaby, founder and COO of RollStream. “Despite significant interest -- and hype -- surrounding social software implementations, most organizations still struggle to establish a measurable return on these investments when they are deployed as internal productivity tools. However, companies that leverage social technologies like RollStream to build stronger, more efficient supplier and customer communities are realizing multi-million dollar returns.� Parnaby will address this topic in more detail at this week’s Enterprise 2.0 conference in Boston. The company will also demonstrate its solution in pod #710.

Sainsbury’s selected RollStream to manage critical initiatives with suppliers and to deliver full lifecycle visibility of supplier enablement programs. RollStream was picked by Sainsbury’s after a successful pilot project that clearly demonstrated its ability to engage and manage a large community of over 6,000 suppliers without the typical cost and administrative burden. Sainsbury’s will use RollStream as the single source of supplier information and the primary way they reach and interact with their suppliers at every step in program execution.

“Sainsbury’s use of our Supplier Community Management solution is a true testament to the fact that businesses are seeking new ways to manage supply chain risk and grow trading partner relationships,� said Kristin Muhlner, CEO of RollStream. “Over the past year, RollStream customers reduced the time to get new products on the shelf, increased data accuracy and productivity in customer relations, and in one case, doubled revenues while reducing administrative expenses by over 33 percent in supplier management operations.�

RollStream’s unique blend of collaboration features, combined with its deep expertise in supplier relationship management is why Owens & Minor and Tesco have re-affirmed their commitment to the RollStream solution. Owens & Minor, a Fortune 500 company and the nation’s leading distributor of national brand-name medical and surgical suppliers and Tesco, one of the world’s leading retailers will continue to use RollStream to automate the way they onboard, manage and interact with their suppliers through the entire relationship lifecycle.

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