SOA-Based 'Software Factory' for Travel Industry Launched
12/04/2008
PASS Consulting announced a series of applications for the travel agency, built with a SOA building block approach.
ebizQ received the following:
Rather than re-inventing the wheel all the time, PASS Consulting has the Software Factory, a modular system which facilitates development of new applications. Modules come "off the shelf" with associated rules engines to ensure individual configurability. PASS Consulting also uses the Software Factory with its latest Agent Point-of-Sale (POS) application PASS Virtual Travel Organizer VTO 2G.
The automotive industry recognized years ago that the future belongs to the platform. What works does not need to be developed, built and tested twice. Good products result from the combination of modules and the individual adaptation of the whole, not individual parts. This approach enables software applications to be produced faster, with greater ease and at lower cost.
The central principle of the Software Factory is service-oriented architecture (SOA). Individual services can be combined as the customer requires. Business rule engines supplement the services level and ensure individuality, enabling the customer-specific workflow to be modeled. "We are able to implement customer wishes quickly but nonetheless individually," says Michael Strauss.
A further advantage of the combination of SOA, model-driven architecture and business rules is that products remain modifiable even when they are finished. They can be adapted to market circumstances at any time with little effort. Therefore Companies no longer have to struggle with rigid software architectures, but instead are given adaptable tools which enable them to act quickly.
With the PASS Agent-POS VTO 2G all the players in the travel industry (travel management companies, corporate clients, service providers and global distribution systems) can have applications developed specifically for them. VTO 2G enables access to any modules in an existing arsenal which includes standard functions such as booking flights, as well as a profile database and direct connections.
Applications launched include Active Selling, which shows additional content related information so the travel agent is able to escort his customer with planning the rest of the trip. Active Consulting helps to support the agent in providing relevant facts on the planned trip (e.g. warnings issued by the US State Department). Active Customer Care enables integration of CRM-functions into the consulting and booking process. Quick search enables use of traditional native GDS screen commands for requests. Responses will be displayed in VTO's well-established graphical format.