Creating Business Value with CRM Processes
Customer relationship management (CRM) issues can often be traced to ineffective business processes that involve human communication. Companies can overcome the limitations inherent in those marketing, sales, and service processes by pursuing communication-enabled business processes... Read More
To Michael: To select what has to be improved (e.g. automated), a...
Hi Johan,
thank you for such prompt response.
I...
Phil,
It appears that Google is looking at the world...
I believe work has been done in this area privately for some time....
I wonder if BPM has become more popular because many solutions...
We are looking for a FileNET admin/developer in Houston, TX. The...
As we see more companies consider the cloud we should be...
Scott,
I agree that process management is good way for...
Quick Guide: What is Enterprise 2.0?
A lot of people are talking about Enterprise 2.0 as being the business application of Web 2.0 technology. However, there's still some debate on exactly what this technology entails, how it applies to today's business models, and which components bring true value. Some use the term Enterprise 2.0 exclusively to describe the use of social networking technologies in the enterprise, while others use it to describe a web economy platform, or the technological framework behind such a platform. Still others say that Enterprise 2.0 is all of these things.
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Quick Guide: What is BPM?
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Quick Guide: What is Event Processing?
Smart event processing can help your company run smarter and faster. This comprehensive guide helps you research the basics of complex event processing (CEP) and learn how to get started on the right foot with your CEP project using EDA, RFID, SOA, SCADA and other relevant technologies.
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