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How Do We Determine the Skill Set of a Business Process Expert?
About this feature:
Yvonne Antonucci surveyed 146 companies who were already involved with BPM in some capacity in order to find out what skills their BPM endeavors required. An overwhelming majority reported that they needed to understand not only what BPM encompassed but also how to link process strategy with process execution in a unified and common way that appeals to both business and IT managers.
 
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PepsiAmericas: Realizing Real-Time Communication
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