ebizQ in Action

How putting BPM at the top of the stack helps the bottom line

Sponsored by

Dennis Byron, ebizQ blogger and principal of IT Investment Research
Jim Sinur, Chief Strategy Officer, Global 360
(view speaker bios)

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For BPM to really contribute to the enterprise's bottom line, it cannot just support workflow or just support integration. Next-generation BPM needs to pull together ERP, supply chain management, content management and other applications at the logic, data and user levels. The ways in which the changing role of BPM helps users are explained based on five BPM case studies recently completed by ebizQ.

Issues reviewed in this presentation include:

• Which types of BPM products are best for straight-through (STP) vs. human interaction?
• Which business process sets are conducted mostly over an Intranet vs. an extranet?
• How do you best balance event- vs. data-driven, and case-oriented vs. ad-hoc business processes?
• What are the industry-centric and performance tradeoffs you will have to make?

Featured Speakers

Dennis Byron focuses on enterprise Open Source and BPM technologies in his ebizQ blog, Open Source Up the Stack. As an ebizQ analyst, Dennis is a speaker and moderator on all ebizQ programming relating to Open Source concepts. Dennis Byron is also the principal of IT Investment Research.

Jim Sinur serves as Chief Strategy Officer for Global 360, bringing more than 15 years experience as a distinguished analyst at Gartner Research. He authors the company's corporate blog, drawing on his experience in the arenas of business modeling, business process management technologies, rules-based systems, use of legacy systems in e-business applications and business activity monitoring.