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ebizQ Competitive Analysis Methodology
The ebizQ competitive evaluation process is a complete and objective competitive
analysis methodology. It begins with a comprehensive product evaluation,
and concludes with a competitive positioning summary, appropriate for
use by the sales force. The ebizQ competitive evaluation process has three
phases:
- Product (or platform) evaluation
- Product (or platform) scoring
- Competitive evaluation
Phase One: Product/Platform Evaluation.
Each product is evaluated individually, using the ebizQ evaluation methodology
and template. The evaluation starts with company information including
revenues, customers, and market share and positioning. A full product/platform
description follows based on architecture and function.
ebizQ conducts a detailed features and functions evaluation. Each evaluation
covers hundreds of criteria that are grouped into categories and subcategories.
The B2B category, for example, contains over 100 evaluation criteria.
The BPM and workflow category contains 80. Some of the subcategories include
usability, scalability, manageability, support of standards, etc. This
taxonomy enables multiple layers of drilldown when looking at product
capabilities. The benefit of these layers is their ability to provide
competitive positioning to your sales force by rolling them up into different
areas of functionality.
Phase Two: Product/Platform Scoring
Each evaluation criterion from Phase One is given a standardized score
based on our proprietary scoring scale. The methodology for this scale
is the result of many years of product evaluation experience and the in-depth
product knowledge of the ebizQ team of analysts. The scoring scale for
each feature is based on best practices in the market. For example, the
scoring for Process Monitoring is:

The ebizQ scoring methodology provides a unique and objective way to
compare and contrast many different products in a consistent manner without
being obscured by product marketing literature that makes all products
seem the same. By scoring each feature and function on a best of class
scale the differences in the products are more easily identifiable.
Phase Three: Competitive Evaluation
The results of the feature/function analysis and scoring are compared.
A summary sheet is created to provide a numerical competitive comparison.
The purpose of the numeric summary is to quickly highlight areas of competitive
advantage and weakness. The feature function reports provide the detail
of what the actual advantage or weakness is. These are detailed in the
final report under the competitive analysis section, and summarized for
competitive positioning on the 2-page fact cards created for the salespeople.
The objective methodology for the competitive evaluation goes several
steps further than just evaluating the product. Not even a hands-on evaluation
will provide the competitive positioning in a way that can be easily utilized
by the sales force.
Deliverables:
- Competitive Analysis Report. Includes general company information,
competitive analysis summary and detailed feature/function evaluation.
- Competitive Scorecard. The summary scorecard provides a fast index
to the competitive strengths and weaknesses of each of the products
evaluated. The details are in the report. The detailed scorecards are
provided for substantiating material.
- 2-Page Summary Fact Cards. This summary is a quick competitive positioning
to be used by the sales force.
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