IT Directions

In my last post, I quoted an article on this site by Jon Pyke in which he looked forward to 2 new generations of BPM tools that provide support for knowledge work. The first of these generations integrates Case Management... Read More..
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In the 3 years since publication of my book "Human Interactions - the Heart and Soul of Business Process Management", reactions from BPM specialists have been mixed. One frequent response is: "at last someone is saying what I've always thought".... Read More..
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In the last entry to this blog, I challenged readers to depict a very simple process in BPMN - development of a branding package (colours, fonts, logo, artwork, etc), in which: The account manager, designer and artist throw ideas back... Read More..
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This week I spoke at BPM Europe 2008 in London. Talking to people there, and listening to the other presentations, it seems to me that BPM has reached, at last, an inevitable watershed. Home truths that people have been trying... Read More..
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A commenter on the last post to this blog wrote: "I agree that BPMN is not targeted to the behaviour of people to people and people to system interaction. Using it for such a purpose is akin to using a... Read More..
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As a first step towards exploring the depiction of human-driven processes in BPMN, I have chosen a very common process - responding to a Request for Proposal (RFP). Here is my attempt to show a simplified version of this work... Read More..
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The last few posts to this blog have featured quotes illustrating the need for 21st century organizations to adopt new management practices. In a nutshell, senior management need to recognize the importance of collaborative, adaptive human work as the true... Read More..
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"In a wired world, the possibilities for assembling, then disbanding, geographically scattered project teams are almost endless. A growing number of companies are relying on electronically-connected virtual project teams to get things done. In time, the primary work unit in... Read More..
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"Companies aren't going to deal with [the commodity trap] by squeezing another 1% of cost savings out of their invoice settlement processes, or reducing their order fulfillment time by a day - typical results for today's BPM implementations. Agility in... Read More..
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"Over the last four decades, management has chased itself obsessively up a blind alley of its own making. Organizations operate differently to markets, emphasizing cooperation, teamwork and innovation where markets work on competition and operational efficiency. Today’s misshapen, pessimistic command-and-control management model... Read More..
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Keith Harrison-Broninski cuts through the hype in his hands-on guide to where enterprise technology is really going.

Keith Harrison-Broninski

Keith Harrison-Broninski is a researcher, writer, keynote speaker, software architect and consultant working at the forefront of the IT and business worlds.
Keith is author of the landmark book, "Human Interactions: The Heart And Soul Of Business Process Management", described by a BPTrends review as "the overarching framework for 21st century business technology," and by the BPM Group as "a must read for Process Professionals and Systems Analysts alike." Keith is also a contributing thought leader to "In Search Of BPM Excellence" (Meghan-Kiffer Press, 2005) and to the forthcoming "International Handbook of BPM" (Springer, to be published in 2009). As well as his popular blog for ebizq.net, "IT Directions", which covers next steps in IT and business, he writes a regular column for bptrends.com.
Keith is the CTO of Role Modellers Ltd, whose company mission is to develop understanding and support of collaborative human work processes across industry, a field that Keith has pioneered with his work on Human Interaction Management. Role Modellers' free software,HumanEdj, is the reference implementation of a Human Interaction Management System.
Find out more about Keith and his work at http://keith.harrison-broninski.info.


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