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In recent years, there has been a strong movement to people taking their healthcare into their own hands -- making informed decisions to meet their own requirements versus relying solely on physicians, and making proactive lifestyle choices to prevent or... Read More..
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The deployment of cloud-based customer service contact centers, based on SOA standards, enables a leading hotel chain to maintain consistency and scale.Blair Pleasant recently sat in on the Customer Innovation Awards presentation at the most recent Genesys/Alcatel Lucent Enterprise Application... Read More..
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I met Dennis Wisnosky, the business mission area chief technical officer and chief architect at the Office of the Deputy Chief Management Officer at the US Department of Defense, at last year's SOA Symposium. Along with incredible charity work, he... Read More..
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A couple of weeks back, we talked about MassMutual's SOA implementation, reported on by John Webster in Computerworld. Webster also documented how another insurer, Cigna Corp., was able to achieve reuse of applications and data as it built out its... Read More..
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The new year may be young, but there's been plenty of action taking place on the SOA front, as documented here at the ebizQ site.We've also had some good discussion on the business and organizational transformation that SOA brings to... Read More..
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ebizQ has announced its second annual Cloud QCamp, a virtual event scheduled on April 7th. We will be bringing together leading industry experts and practitioners explored the role of service-oriented architecture (SOA) and business process management (BPM) in supporting cloud-computing... Read More..
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In the late 1990s, much of my work was focused on the so-called emerging "Web-to-host" market, in which mainframe UIs were either converted to HTML code, or surfaced as Java applets (still maintaining the "green screen" look), and made accessible... Read More..
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Railroads are intensive operations, requiring the heavy-duty scheduling of loads and trains to maximize efficiency and cut fuel costs. Lately, the railroad industry has been undergoing a resurgence, as shippers realize that trains provide the most cost-effective ways to get... Read More..
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This is the second batch of SOA use stories, culled from the pages of SOA in Action from the year 2009. (The first seven were posted in my previous post.) This year, we saw SOA playing a leading role in... Read More..
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There was a lot going on in the SOA space during the year 2009 -- many organizations were in the midst of finding new ways to service-orient their operations. Here are some of the actual business cases published here in... Read More..
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SOA in Action Blog

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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