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Business Transformation in Action

Joe McKendrick

'Process Mining' Will Put Your Event Logs to Work

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Alberto Manuel recently shone his spotlight on techniques advocated by Wil van der Aalst, intended to bring greater clarity to BPM efforts across enterprises, as well as align these efforts with enterprise architecture.

Process Mining (and yes, there's a Website for that) relies on auditing of event logs of workflow management systems or ERP transaction logs "to discover models describing processes, organizations, and products."

According to Alberto's observations, Process Mining enables the following:

  • Process Discovery: What processes are executed in our company, supported by enterprise information systems (ERP, BPM, total ad-hoc, e-mail).
  • Conformance checking: Business processes are executed according to the rules defined, or human variants exist?
  • Performance analysis: Where are the bottlenecks?
  • Process prediction: When will the process end? Something that BP Logix has adopted long ago with Predictive BPM.
  • Process improvement: How to redesign a process?
Interestingly, one commenter at Alberto's site pointed to the simplicity of it all: "All process mining requires is an event log (a case id, events, timestamps, users and attributes). It's so simple that some struggle with it! Legacy systems with event logs have existed from the days when architecture just referred to buildings."

Then again, the simplest solutions are often the most difficult to comprehend, aren't they?

In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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