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Business Transformation in Action

Joe McKendrick

'Federal Service Bus' Helps Belgian Government Speak a Common Language

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The nation of Belgium has long had language issues on a national level -- the country has suffered from divides between its French-speaking and Dutch/Flemish-speaking populaces, to the point where secession was being contemplated in some quarters.

However, the Belgian government appears to be ahead of the game when it comes to unifying communications between its various agencies. The Belgium's Federal Government Information and Communications Technology Service (Fedict) announced that it is turning to service oriented architecture to drive greater information exchange between government agencies.

The agency said it is employing Oracle's range of SOA tools as the basis for its Federal Service Bus (FSB) platform. Fedict, the agency responsible for implementing the country's e-government strategy, created the FSB as a standardized platform for Belgium's government agencies to use for creating online "One-Stop Shop" services and to help simplify the exchange of information between government institutions.


Examples of Belgian e-government applications include the Federal Portal, which is comprised of 20 different Websites and more than 50,000 web pages; e-Birth, the online declaration of a newborn; and Police-on-Web, where citizens can declare petty crime or report when they'll be out of town so police can patrol their neighborhood. "With applications such as the electronic identity card, Tax-on-Web and the Federal Portal, Belgium is among the world's e-government leaders," said Peter Strickx, chief technology officer, Fedict.

The first SOA-enabled application was developed in less than two months and was fully operational in approximately 10 weeks. In addition, new FSB modules are reusable for other Belgian e-government applications, saving both time and taxpayer dollars.

·Fedict says it is employing Oracle SOA Suite 11g to build a service-oriented architecture that integrates its e-government applications and provides a flexible platform that enables the rapid introduction of new online services. By managing more than 60,000 authentications per day for the Belgian federal, regional and local governments, Oracle WebLogic Server is also critical for the identity and access management solution. By the end of 2010, Fedict expected to achieve 99.995 percent systems availability.

In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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