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Business Transformation in Action

Joe McKendrick

Do Whatever it Takes to Keep IT In-House, says ebizQ's Michael Poulin

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Responding to a series of ZapThink predictions that includes a statement that many IT functions will be handled outside of the organization by 2020, ebizQ's own Michael Poulin cautions that executives need to think twice before shipping things out en masse. "The blindness of the executives who do it now is the really astonishing thing, especially when the 'pioneers' are starting to feel the pain and frustration from what they did," he says.

There's a clear risk of "business that 'stop doing their own IT, and furthermore, move their outsourced IT off-premise' make a step back in their competitiveness in the market," Michael writes. "I am saying that the enterprise, if it wants to live a long good life, has to keep its IT in house."

Jason Bloomberg, who put together the ZapThink predictions, says for better or worse, there's many businesses that can't continue to make the case for doing IT on-premise. "Why is it that so many enterprises today handle their own IT, and in particular, write their own software?" he asks. He adds that by analogy, enterprises use office furniture, "but nobody would think of manufacturing their own." He adds that it will be surprising "just how fast enterprises rush to offload their entire IT organizations."(Jason promises more details on how this will roll out.)

Remember this as well: Just because a lot of technology resources may reside outside the organization doesn't mean an enterprise won't need tech-savvy executives that know how to make the most of technology. Such individuals are needed more than ever, to help identify and coordinate both internal and external technology-based services. Someone needs to know this stuff, and how it can apply to this business. IT may be spending less time mired in the car's engine, and more time at the steering wheel.

In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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