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Business Transformation in Action

Joe McKendrick

Forrester's Heffner: Four Guideposts for Your SOA Journey

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Yes, SOA is a journey, not a destination. And it's not something around the corner or a half mile away. It's a journey that takes place over a period of years, with many milestones along the way.

In his keynote address at the recent ebizQ SOA in Action conference, Forrester analyst Randy Heffner spelled out four fundamental "guideposts" that should help keep you on the right path in your SOA journey:

1 - SOA is about good design, not cool technology.

2 - SOA is about business design, incorporating new flexibility for how and where via what channels we do business, to interface with any partner or customer.

3 - SOA requires big change, but take it slowly and incrementally. You don't have to get all of SOA right to get value out of SOA.

4 - Good designs requires good governance. Good governance has participants, bad governance has victims.

1 Comment

I like to think of SOA as a mindset, an IT subset of the service mindset which the business and operations already started to take on for some time. IT is just playing catchup (again).

In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more


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