There's no question the rise of Enterprise 2.0 and SOA approaches have resulted in a significant reduction in paperwork. I'd love to see a study someday on how many trees and other natural resources have been spared due to new technology approaches. I'm sure it would far outweight the energy used up by servers.
Enterprise mashups also can make a difference and save trees other ways as well. In a recent article, Lauren Kelly documented how the US Forest Service employed business mashups to reconstruct help desk software. Currently the USFS estimates it saved nearly forty process hours while clearing duplicate help desk tickets. "The result was a better link between business and IT departments."
Across the enterprise space, mashups are paving the way for greater collaboration between IT and the business. As Angel Diaz, director of IBM WebSphere business process management and connectivity, put it: "In the old days, if the business 'guys' wanted to change the color of something, they'd have to go to IT. Now, they can do that type of thing themselves."
The development teams, in the meantime, can spend more time with more challenging projects that will make a difference to the business. Sounds like a win-win to me.
Enterprise mashups also can make a difference and save trees other ways as well. In a recent article, Lauren Kelly documented how the US Forest Service employed business mashups to reconstruct help desk software. Currently the USFS estimates it saved nearly forty process hours while clearing duplicate help desk tickets. "The result was a better link between business and IT departments."
Across the enterprise space, mashups are paving the way for greater collaboration between IT and the business. As Angel Diaz, director of IBM WebSphere business process management and connectivity, put it: "In the old days, if the business 'guys' wanted to change the color of something, they'd have to go to IT. Now, they can do that type of thing themselves."
The development teams, in the meantime, can spend more time with more challenging projects that will make a difference to the business. Sounds like a win-win to me.
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