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Business Transformation in Action

Joe McKendrick

Webinar: Web 2.0 Accelerates SOA, IT Projects

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IT is under a lot of pressure these days to deliver results and agility, and the business -- also under pressure as competition escalates -- seems to be growing more and more impatient. What if they had the tools right in front of them that enabled them to quickly build and configure interfaces to exactly the information they needed, instead of waiting for IT to work through its backlog?

Nicole Carrier, product manager with IBM, says SOA may be a big undertaking within many organizations, but Web 2.0 approaches -- particularly mashups -- can help ease the burden. "I read a recent study by Forrester that says IT spends about 63% on maintenance, with little room left over for new innovation or building out anything but the most important or strategic applications," she related at a recent ebizQ Webinar.

How Web 2.0 helps, especially in mashups, she says. Mashups "really help to accelerate line of business and IT collaboration, by enabling folks that are less technical, perhaps even end users, enabling them to assemble theor own applications together."

The Webinar, "Adapt with Agility - Web 2.0 in your Application Infrastructure," featured Nicole and Rob Guikers, CTO and senior architect for Jibes. ebizQ's Phil Wainewright moderated.

Rob explained how his company, Jibes, which provides services around SOA and information management, helped employees of a major shipping company build mashups to get around manual data capture through Excel spreadsheets -- which meant different pieces of information were scattered throughout the organization. The manufacturer needed to exchange stock and order information from its SAP system with suppliers who were running their own  ERP systems. "A big company will have an SOA in place, with an ESB solution and everything. You can't expect this from a supplier who has a small IT department and not a lot of knowledge."

The supplier employed IBM's Smash and Mashup Center offerings to enable users to build their own interfaces into the supply chain data. "What we really need is for the business user to get control over their external data," Rob said.

Phil provides his perspective on the presentation as well, noting that even though there is some confusion about what Web 2.0 is, the Webinar "exemplifies how the original principles of Web 2.0 have been harnessed in ways that resolve some long-standing enterprise computing headaches." Web 2.0 has moved from theory and hype to a point where "the capabilities are proven and have been built into ...robust, reliable tools. But because the hype has moved on, they're not getting the attention they deserve, which is a shame, because it leaves many people unaware of what's now possible."

The Webinar, "Adapt with Agility - Web 2.0 in your Application Infrastructure," is available for replay.

In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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