Business Transformation in Action

Joe McKendrick

Heavy-Handed Governance Hurts, Not Helps, SOA

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We all talk about the vital importance of governance to SOA success, and advocate that organizations get started as soon as possible -- if not sooner -- putting governance in place to ensure that SOA is being designed around business requirements, and not what SOA designers perceive the business may want.

However, there are times when organizations go a little too far overboard. Enterprise architect extraordinaire Todd Biske, who has just completed a book on SOA Governance, advocates organizational consensus -- not heavy-handed enforcement -- to deliver SOA success.

The problem, he explains, is that organizations want projects churned out ASAP, so the natural reflex is to try to clamp down or lock out services or code that don't meet criteria. But it's better to be able to effect changes in behavior around SOA projects than trying to enforce policies as services work their way into the enterprise registry.

Todd provides a preview on his thinking around SOA governance in a recent blog post, noting how everyone talks about SOA governance, but no one seems to know how to get started with it. "This isn’t a surprise, because organizations at this point are now facing the need to change head-on," he says.

"If you’re looking for a place to start, my recommendation is not to focus on enforcement," he says. "My recommendation is to define the behavior you’d like to see out of your organization, the policies that will help guide that behavior, and then focus first on education of the organization on those items. If your staff is better educated on the outcomes the organization wants to achieve, they’re more likely to comply with the policies that will lead to that behavior, lessening the need for strong enforcement."

On Wednesday, I will be diving into the SOA governance debate, leading a panel discussion on SOA governance with a stellar lineup of experts, including: David Bressler of Progress Software, Ed Horst of AmberPoint, Ann Thomas Manes of Burton Group, Frank Martinez of SOA Software, John Michelsen of iTKO, and Ron Schmelzer of ZapThink.

Topics to be discussed include the question of whether SOA governance is a part of overall IT governance, and who in the organization should be responsible for SOA governance. We will also tackle the role of ITIL, and what is working for successful organizations implementing SOA. This discussion will be part of ebizQ's one-day virtual conference, titled SOA Governance, scheduled live for September 24th. (Archived replays will also be available anytime after that.)

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In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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