Business Transformation in Action

Joe McKendrick

More Patience From a High Flier to SOA

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SOA is a multi-year journey, not an overnight sprint. In my last post, I described Commonwealth Bank's gradual, success-by-success approach to SOA. Along that same theme, British Airways (BA) also advises that wider use of its budding SOA could still be up to five years away.

In this very brief summary, Paul Colby, CIO of BA, said the airline was using SOA around parts of its employee self-service staff portal, according to Paul Colby, CIO of BA. But before going deeper into SOA, the company will wait for standards and best practices to be solidified, he added. "If SOA in three to five years' time enables you to articulate that process design with your systems and enables you to change your systems with more flexibility, that's great... but I don't think anybody is anywhere near there."

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In this blog (formerly known as "SOA in Action"), Joe McKendrick examines how BPM and related business and IT approaches can promote business transformation.

Joe McKendrick

Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. View more

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