Headlines today have swirled around Oceanport, N.J.-based CommVault's announcement that it would offer a Remote Operations Management Service for small and medium businesses (SMBs) as a subscription-based SaaS offering.
CommVault thinks the system is the industry's first integration monitoring and support service. IDC's Doug Chandler pointed out that the system could reduce staffing costs for off-hours and weekends, as well as meet and exceed service-level agreements. The press release is here.
Beth Pariseau at SearchStorage.com covered the news, quoting Lauren Whitehouse of Enterprise Strategy Group, who said, "Six dollars a month per client as opposed to the cost of an employee, especially on nights, weekends and holidays. . .if you think about what you'd have to pay staff to work on those days, seems like it's pretty affordable."
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