In a guest commentary on GCN, WebEx president of products and operations Gary Griffiths offered up a few interesting points on why some government information technology managers are shunning software-as-a-service applications and other on-demand service offerings. "If the government does not own the software, how can IT managers be sure it is secure?" he writes. Vendors are working on adaptations to meet government security requirements, he points out, because government managers tend to be suspicious of any company that lacks National Information Assurance Certification and Accreditation Process (NIACAP) compliance. Numerous other compliance regulations await in the wings, and it will be interesting to see how SaaS adapts to meet federal needs.









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