Column2 Blog: Lots of interesting things swirling around about SaaS lately, including the relationship to shared services within an organization. James Governer posted about the convergence of shared services and business process outsourcing, but I have a bit of a problem with comparing an internal mandated service with an external service about which you have a choice. As I said in my comment on James' post, the problem with equating shared services within an organization and a true outsourced SaaS is that an enterprise is usually captive to its shared services, whereas they have a choice with an external SaaS.
Then Richard Veryard posted about "Open Sauce", which completely cracked me up, referring to an earlier Seth Godin post about Tabasco, and making a SaaS analogy:
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