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AMR Research: BI and Performance Management Get Some SaaS

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With software-as-a-service (SaaS) and on-demand delivery models gaining a lot of attention, we wanted to assess any preferences customers might have in procuring software for business intelligence (BI) and performance management (PM) products.

As part of our annual performance management spending survey of 300-plus companies (see aTrends in Performance Management Spending, 2006a), we discovered the following:

  • Anywhere from 17% to 23% of companies, depending on the PM investment area, would prefer a SaaS or on-demand purchase option.
  • Service-based companies preferred this model significantly more than manufacturers.
  • Difference in demand is insignificant for BI/PM SaaS based on company size.
Anecdotally, weave also noticed an uptick in interest during the past two quarters from client companies exploring these options as a possible deployment model for planned projects. We are on the cusp of a change that should have significant momentum in years to come.

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