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SaaS Week
 SaaS Week discusses market trends and roundups of Software as a Service (SaaS) industry news, along with social networking, collaboration, and other neat enterprise Web 2.0 technologies. SaaS Week also offers Q&As with interesting Web 2.0 and SaaS vendors.

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April 18, 2006
SaaS: Aligning Our Business with Yours

Brian Reed's latest blog post SaaS: Aligning Our Business with Yours.This integration is key in providing customers with consistent performance, and it is essential in attracting clients in the first place. In fact, in Computerworldas aThe Benefits of the Software-as-a-Service Model,a the first question readers are encouraged to ask is aHow well has the vendor integrated its service operations into its core business?a The article goes on to point out the importance of internal and external alignment as well as many of the problems that vendors who choose to build their SaaS solutions from the ground up can run into:


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