Oracle has rolled out its CRM On Demand Release 10, upgrading the customization features, deepening list management functionality and introducing additional vertical expertise. Typically, releases of Software as a Service (SaaS) applications tend to be more frequent than enterprise software upgrades -- and thus comparatively routine. This release stands out to a certain extent, because it is the first release of Siebel's On Demand application since Oracle closed its acquisition of the company earlier this year.
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