LeCayla is a metering and billing infrastructure for packaged software applications. Similar to a utility meter, it records and reports all types of software application usage. It allows Independent Software Vendors (ISVs) to offer software applications using any pricing model or mix of pricing models from On-Demand to SaaS pricing, including perpetual per-user, term license, subscription, pay-per-use, and hybrid pricing.

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Microsoft plans to continue running the service of its latest acquisition, AssetMetrix, for the next six to nine months as it mulls product and service options for its new software asset management (SAM) offering.

Felicity McGourty, director of product management and marketing for Microsoft's Windows and Enterprise Management Division, said the company is exploring the logistics and legalities involved in productizing the AssetMetrix SAM tool. However, an online service is likely, she said.

"The online service is a potential offering if we continue it as a software service, but that has not been determined yet,"

Steve O'Halloran, co-founder of AssetMetrix and a former company executive, said although there could be ramifications for customers and partners, he thinks Microsoft is more interested in the technology than the customer data.

"I'm not sure if Microsoft will operate it as software as a service. But over the five years I was involved with [AssetMetrix], there were customers who said, 'No way would their inventory be held by a third party while others had no issue with it,a " O'Halloran said. "Customers would ask us, aWhat are you going to do with our data? Are you giving it away to Microsoft?a I guess we did--in a way."

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IDG World Expo, the leading producer of world-class tradeshows, conferences and events for technology markets, today announced the launch of SaaScon(TM), the Business to Business event for Software as a Service. The inaugural SaaScon conference theme will be "Setting The Agenda For An Industry in Transition," and is scheduled to take place September 25-26, 2006, at the San Francisco Marriott, San Francisco, CA.

Jeff Kaplan, founder of THINKstrategies and publisher of the two leading reference websites for software as a service solutions, has joined the advisory board of SaaScon.

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RightNowA(R) Technologies today announced that it continues to lead the adoption of software-as-a-service with enterprise customers and large government agencies by uniquely providing the flexible deployment options, licensing models, upgrade choices, integration capabilities and customization these organizations require.RightNow's approach to the delivery of software-as-a-service has made it the market leader in large-scale implementations. More than half of RightNow's business currently comes from enterprises with $1 billion-plus in revenue and large government accounts. New, renewed and expanded enterprise customer relationships during the first quarter of 2006 included Electronic Arts, Overstock.com, Sharper Image, Ticketmaster, and Virgin America, Inc.

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Salesnet, the leading provider of on-demand CRM software focused on driving sales effectiveness, today announced that JetBlue (Nasdaq:JBLU) has chosen to implement Salesnet to increase their sales productivity. JetBlue selected Salesnet's sales-process-focused solution as it best met their needs. Click here for more information.

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SofTECH, the not-for-profit North Bay software and information technology industry forum, will host a panel discussion entitled, "Software as a Service: a new paradigm?" Both SofTECH members and non-members are invited to join our panel discussion on Wednesday April 26, 2006 at Autodesk Inc. in San Rafael. Registration begins at 6:00 p.m. and introductions and panel discussion begin promptly at 7:00, for more information click here.

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Speaking at the EMC World event in Boston this week, EMC Software president Dave DeWalt said the first EMC products capable of being bought as an online service, as well as in the traditional shrink-wrapped form, would be available in "a couple of quarters"

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Oracle has rolled out its CRM On Demand Release 10, upgrading the customization features, deepening list management functionality and introducing additional vertical expertise. Typically, releases of Software as a Service (SaaS) applications tend to be more frequent than enterprise software upgrades -- and thus comparatively routine. This release stands out to a certain extent, because it is the first release of Siebel's On Demand application since Oracle closed its acquisition of the company earlier this year.

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SaaS adoption is growing quickly, representing about $4 billion in 2004, about a 40 percent increase over 2003. Some industry experts predict it will represent about half of software "purchased" by 2008. Overall SaaS is expected to claim about $10 billion in revenue by 2009.

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Via IT Business Canada: More than a year after setting up its first Canadian office, Salesforce.com is quietly working to build up interest in its hosted business software portfolio. The company on Wednesday invited several members of its Canaidan customer base, which includes Bell Canada and Blast Radius, to its aSuccess On Demand Tour,a which has already made stops across the United States. The afternoon sessions include client panels and product demos of what Salesforce.com, along with its competition, call the software as a service (SaaS) model of delivering enterprise applications such as customer relationship management (CRM).

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Synapse Corporate Solutions (Synapse.CS) is a family of dynamic 14 fully featured web-based applications. Applications include Customer Management,Business Reporting and Website Management.

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Brian Reed's latest blog post SaaS: Aligning Our Business with Yours.This integration is key in providing customers with consistent performance, and it is essential in attracting clients in the first place. In fact, in Computerworldas aThe Benefits of the Software-as-a-Service Model,a the first question readers are encouraged to ask is aHow well has the vendor integrated its service operations into its core business?a The article goes on to point out the importance of internal and external alignment as well as many of the problems that vendors who choose to build their SaaS solutions from the ground up can run into:

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Business Week online has interesting article on Software-as-a-service Myths.

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S-OX Compliance Journal Reports:Axentis, the leading provider of governance, risk and compliance (GRC) management solutions, has announced its inclusion in the Gartner research report written by Ben Pring titled, aAdoption of Software-as a-Service Is Happening Outside of CRM.a The report (available at www.axentis.com) analyzes the emergence of the software-as-a-service (SaaS) model and its widespread adoption in new industries including compliance management, which Gartner states is currently the second largest market for SaaS solutions.

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As we reported the news salesforce acquires sendia, the new site( Learn More about the announcement and the new Appxchange Mobile Solution) is a dead link.

Note: Sendia has fixed the link

http://www.salesforce.com/landing/appexchange_mobile.jsp

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Infoworld News:Salesforce.com announced Tuesday that it has acquired wireless technology developer Sendia for $15 million in cash.Using sendia's technology,Salesforce.com also launched AppExchange Mobile, a platform that allows enterprise customers to access on-demand applications from handheld computers and smartphones.

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SaaS showplace has list of Software-as-a-Service Providers By Industry Sector A growing proportion of SaaS providers are designing their solutions to address the unique business requirements of specific industries.Here are some of the leading SaaS providers by vertical market.

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CRN Reports: Business Objects is plunging into the white-hot software-as-a-service (SaaS) market.This week, the company is scheduled to launch CrystalReports.com, a hosted subscription offering for its reporting software. The venture makes Business Objects one of the first analytics developers to dive into the on-demand software market pioneered by enterprise applications vendors. More cilck here
Note: Hosted applications specialist OpSource is handling the serviceas infrastructure.

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Software As A Service Looks To Be Struggle For VARs, Vendors
Software As A Service: Nightmare Or Dream Margins?

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Bob Fabbio CEO Cesura Inc feels the biggest obstacle in on-demand marketplace is people think they have the right set of tools and processes in place to know whether they are delivering reliable services to their end-users. And this is just categorically false. Stuck in the dark ages, on-demand businesses are using management and analytics tools and from the 1980as and 1990as. While none of these tools were designed to solve the problems of today in the on-demand marketplace. some fundamental questions from him that will help you gauge how certain your on-demand business.

• Accurately tell what experience your on-demand users are actually having?


• Determine which specific on-demand users are disrupted as soon as it happens?


• Easily gain insight into what caused an intermittent disruption that impacted one or more users?


• Determine, with little effort and time, why on-demand users are experiencing poor performance and what to do about it?


• See the actual time that various on-demand users are disrupted over some historical period and why?


• Quickly activate any other offering in days and deliver immediate value?


• Quantify the financial impact to your on-demand business using the tools and processes you have today?


• Reliably shorten and eliminate the intermittent problems that users experience with your on-demand applications? And quantify itas financial impact?

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Via PRNewswire/Yahoo: NetSuite, today announced the addition of NetSuite Services Company Edition for services industries. Offered as Software as a Service (SaaS), NetSuite Services Company Edition helps consulting and professional services companies manage their clients, projects and entire business operations without the investment in an expensive computing infrastructure.

For more information about NetSuite Services Company Edition visit www.netsuite.com/services_edition

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Interesting blog post from Sandy Kemsley,ebizQ Blogger ,The Economist Spot the dinosaur discusses the world of online software and what Microsoft is doing -- quite late in the game -- to join the party. I made a interesting comment in that blog post. Most of the articles we see on the web and print report that Microsoft is quite late in the game for SaaS,Actually Microsoft was actually offering it's products as a service through it's channel partners for product like Dynamics(CRM) and through ISV's(product developed in MS Platform). They even provide product discounts and hosting services if the product is a service, they are doing this for some years now. As analysts and media is watching Google(Writely) and Salesforce,Microsoft is slowly building a strong foundation for SaaS by utilizing channel partners and existing distribution channel. I feel all other companies are late in this game. Here is one recent feature article from Infoworld Microsoft taps partners for Office Live applications .

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Here is one podcast I find very informative for SaaS by David Linthicum, This is reallly helpful if you need to understand fundmentals of SaaS.

SOA Expert Podcast Show 26...SaaS Presentation at ASU (www.soaexpertpodcast.com)

Source:Soaexpertpodcast.com

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If you are SaaS ISV and if you are using Windows you should look into SPLA,Microsoft. I read two interesting blog post from Sam Ramji on SPLA here and here.

The Services Provider Licensing Program enables services providers to license MicrosoftA(R) products on a monthly basis. The program is designed to emulate how service providers do business - providing services on a monthly fee to their end-customers.

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