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The Performance Principle

It has become second nature for us as consumers to use review sites such as TripAdvisor when choosing a hotel and Yelp to find the best local mechanic or restaurant. So why can't we tap into the reviews and opinions... Read More..
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"All of the vendors sound the same." "Your competitor claims to offer all of the same features you just mentioned." "How do I know what you are selling is really special?" Sound familiar? If you work for a technology vendor... Read More..
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The topic of virtualization performance may not be the best subject for a pickup line ("So, what's a VM client like you doing in a host like this?") But it turns out that flirting is key to understanding a key concept... Read More..
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In today's world of Yelp, social media, and near constant internet access, it seems like anyone with access to a computer can share their thoughts and opinions (whether you want them to or not). This seems true for nearly every... Read More..
If you're in the IT operations management world, you know that application performance management (APM) is top of mind. APM solutions are used not only to monitor end user experience, reduce MTTR and prevent outages, but also to improve change... Read More..
In today's economy with sluggish job creation, there's much talk about the change in skills required in today's workforce. Drill down into the world of IT operations management, and there is an even greater shift happening, related not to the economy,... Read More..
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I came across a fascinating research report from Harvard Business School that found that "user reviews tended to reflect fairly accurately the judgments made by professional reviewers." While the study focused on online book reviews, I believe that the... Read More..
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Someone just sent me a really nice infographic from the folks at Dynamic Marketing about the online review revolution, based on survey data from Google and other sources. The graphic below will show you the importance of online reviews posted by... Read More..

Russell Rothstein blogs about cloud computing, performance management, business service management and related topics, examining how new technologies and business models impact the dynamic IT service management market.

Russell Rothstein

Russell Rothstein has spent his 20+ year career in the enterprise technology industry at the crossroads between technology and business. He has spoken at industry events including Interop, CloudConnect, CMG, Red Herring, and TeleManagement World. Russell is currently Founder and CEO of IT Central Station, a B2B social networking site that provides user reviews and ratings of enterprise software, hardware and services. Previously, Russell was Vice President of Product Marketing at OpTier, a vendor of application performance management (APM) solutions. Before joining OpTier, Russell was AVP Product Marketing at OPNET Technologies (Nasdaq: OPNT) where he helped lead the company’s focus into APM. He was co-founder and CEO of Zettapoint, a venture-backed enterprise software startup that was acquired by EMC, and ran marketing for Open Sesame, a Web 1.0 startup that was acquired by Bowne/RR Donnelley (NYSE:BNE). Russell began his career at Oracle, deploying Oracle Applications for Fortune 1000 companies. Russell received a BA in Computer Science from Harvard University, an MS in Technology and Policy from MIT and an MS in Management from the MIT Sloan School of Management. Follow Russell on twitter at @RussRothsteinIT .

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