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Recently in Process Improvement Category

If you have a job in an office currently, or if you have ever held one, you should watch the movie Office Space at your earliest opportunity. It depicts corporate stupidity in very funny ways. This week, I read the book... Read More..
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As anyone who has run a small business will tell you, the secret to success is managing cash and managing it well! But how do you get to good cash management? Greg Crabtree writes about these secrets in a... Read More..
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I had a very interesting conversation with Paul Shoemaker, CEO of American Hospital Directory (also known as ahd.com). AHD is in the business of collecting, updating and making available financial performance, quality and cost data about hospitals in the U.S.... Read More..
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Some time ago I wrote another blog entry - Five Root Causes of Bad Data Quality in Business Intelligence. The fifth root cause of bad data quality is errors in the BI reporting logic. In the ideal world, enterprises have ONE SINGLE... Read More..
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In the age of self-service Business Intelligence nothing could put off users than realizing that 15 to 45% of operating expenses of organizations are spent on cleaning up Bad Data! Here's an article about that topic - The Data Quality... Read More..
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The Economist Magazine did a very interesting study a few years ago with executives around the globe about the complexities involved in their decision making. The results are summarized here. One of the key conclusions of this report was that... Read More..
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Have you ever wondered where exactly you can get a 46 inch LED Samsung TV for the lowest price? Did it change last week, last month? How much did it go down by? (have you ever heard of it going... Read More..
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So far, Business Intelligence has been mired in questions of data collection, data cleansing and just storing the d**g data somewhere, anywhere. Meanwhile, ask any serious user of Business Intelligence, 9 times out of 10 they may come back with... Read More..
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For the nth time I stepped out of a business meeting with an Analytics Service provider in India. These days they are doing roaring business and expanding a lot! When Corporate types talk about objections to having corporate data in... Read More..
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Fellow blogger Brenda Michelson brings up Peter Drucker's very useful observations about how companies routinely Feed Problems with assigning their best people to them while opportunities go begging!. How timely and how relevant to Business Intelligence these observations are! Many... Read More..
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Nari Kannan's blog explores how new approaches to business intelligence can help organizations improve the performance of business processes--whether these processes are creative or operational, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan started and serves as the CEO of appsparq, a Mobile Applications development company based in Louisville, KY with offices in Singapore and India. Nari has over two decades of experience in computer systems development, translating product and service strategy into meaningful technology solutions, and both people and product development. Prior to this, he has served as both Chief Technology Officer and Vice President- Engineering in six successful startups, two of which he co-founded. He has proven experience in building companies, engineering teams, and software solutions from scratch in the United States and India. Prior to this, Nari started Ajira Technologies, Inc., in Pleasanton, CA, where he served as Chief Executive Officer for more than six years. While at Ajira, Nari was instrumental in developing service process management solutions that modeled, monitored, and analyzed business processes, initially targeting the Business Process Outsourcing (BPO), Telecom, and Banking verticals in India, and Finance, Insurance, and Healthcare verticals in the United States. Prior to this, he served as VP-Engineering at Ensenda, an ASP for local delivery services. He also served variously as Chief Technology Officer or VP-Engineering at other Bay-Area venture funded startups such as Kadiri and Ensera. He began his career at Digital Equipment Corporation as a Senior Software Engineer. Nari has a long involvement with Customer Support and other customer facing processes. At Digital Equipment Corporation he was involved with their 1800 person customer support center in Colorado Springs, Colorado. He was tasked with coming up with innovative tools to help customer support people do their jobs better. He holds a U.S patent for a software invention that automatically redirected email requests for customer support to the right group by digesting the contents of the request and guessing at which software or hardware support group is best equipped to handle it. At Ensera, he led a 45 person team in developing an internet based ASP service for handling auto insurance claims, coordinating information flow between end-customers, Insurance companies, Repair shops and Parts suppliers. Ensera was acquired by Mitchell Corporation in San Diego. Nari holds a B.S. degree in Physics from Loyola College, and an M.B.A degree from the University of Madras in Madras, India. He graduated with a M.S. degree in Computer Science from the University of Massachusetts at Amherst in 1985. Contact Information: Nari Kannan. Email: nari@appsparq.com Mobile: 925 353 0197. Website: www.appsparq.com View more .


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