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New Frontiers in Business Intelligence

Nari Kannan

Legal Spend Intelligence - What do you charge? Are you paying the right amounts?

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I had a very interesting chat with Craig Raeburn of TyMetrix, a company that compiles information about Attorney Rates Per Hour in a de-identified and anonymized fashion. The interesting thing is that both attorney firms and companies subscribe to this data and is very useful for both of them!

There is not a company on earth that opens up a bill from an attorney and gasps at the $500 or so an hour they are charged. Are these numbers just plucked out of the sky or is there is a rhyme or reason to it?

Legal Spend Management is a big area of concern for a lot of companies, especially if they need a lot of very similar legal documents - like Non-Disclosure Agreements (NDAs) with minor changes from one party they sign this with and another!

Fascinating subject and TyMetrix has compiled billing data from various attorneys and their clients and then crunched them to break down an hourly rate into various components like:

     Which area of the country? New Yorkm, SFO, etc $110, Other places $90 an hour

     Partner or Non-Partner? - Partner $20 premium

     How many years of experience - 1 to 2 years - $40, above 15 years, $80!

In other words they break your $400 an hour or $550 an hour billing rate down into components that can then be justified in terms of billing rates from many attorneys with similar characteristics.

What this helps is to build a composite rate. If you are an attorney firm you can compare your own rates with others and see if you are in the right ballpark. If you are a client, you can make sure you are being charged the right amounts! Fascinating but very useful information!

 

Vendor Management Dashboard - Seeing who's charging you what for what?

 

TyMetrixVendorMgtDashboard

 

 

 

Spend Management - Seeing where and for what you are spending your money!

 

 

TyMetrixSpendMgtDashboard

 

 

Data is what distinguishes the dilettante from the artist. - George V.Higgins

Nari Kannan's blog explores how new approaches to business intelligence can help organizations improve the performance of business processes--whether these processes are creative or operational, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan started and serves as the CEO of appsparq, a Mobile Applications development company based in Louisville, KY with offices in Singapore and India. Nari has over two decades of experience in computer systems development, translating product and service strategy into meaningful technology solutions, and both people and product development. Prior to this, he has served as both Chief Technology Officer and Vice President- Engineering in six successful startups, two of which he co-founded. He has proven experience in building companies, engineering teams, and software solutions from scratch in the United States and India. Prior to this, Nari started Ajira Technologies, Inc., in Pleasanton, CA, where he served as Chief Executive Officer for more than six years. While at Ajira, Nari was instrumental in developing service process management solutions that modeled, monitored, and analyzed business processes, initially targeting the Business Process Outsourcing (BPO), Telecom, and Banking verticals in India, and Finance, Insurance, and Healthcare verticals in the United States. Prior to this, he served as VP-Engineering at Ensenda, an ASP for local delivery services. He also served variously as Chief Technology Officer or VP-Engineering at other Bay-Area venture funded startups such as Kadiri and Ensera. He began his career at Digital Equipment Corporation as a Senior Software Engineer. Nari has a long involvement with Customer Support and other customer facing processes. At Digital Equipment Corporation he was involved with their 1800 person customer support center in Colorado Springs, Colorado. He was tasked with coming up with innovative tools to help customer support people do their jobs better. He holds a U.S patent for a software invention that automatically redirected email requests for customer support to the right group by digesting the contents of the request and guessing at which software or hardware support group is best equipped to handle it. At Ensera, he led a 45 person team in developing an internet based ASP service for handling auto insurance claims, coordinating information flow between end-customers, Insurance companies, Repair shops and Parts suppliers. Ensera was acquired by Mitchell Corporation in San Diego. Nari holds a B.S. degree in Physics from Loyola College, and an M.B.A degree from the University of Madras in Madras, India. He graduated with a M.S. degree in Computer Science from the University of Massachusetts at Amherst in 1985. Contact Information: Nari Kannan. Email: nari@appsparq.com Mobile: 925 353 0197. Website: www.appsparq.com View more .

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