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New Frontiers in Business Intelligence

Nari Kannan

Business Intelligence Use - 30% Say They Don't Need It!

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There is an interesting survey out by LogiXML about usage of Business Intelligence in companies!

A full 30% of respondents say they don't need it!

Other interesting findings in this survey are:

  • Microsoft BI technologies is the leading one followed by None! Business Objects is next after that! With Microsoft bundling SSIS, SSAS and SSRS along with SQL server, it's not surprising! Plus you have full up-to-date compatibility with the real BI tool in this world, Excel Spreadsheets!


  • A large % of respondents say that it either cost-prohibitive (26.8%) or they do not have the resources to roll BI solutions out (25.9%). This points to a huge gap between the promise the price of BI solutions and simply, availability of people who can get BI implemented.


  • Operations and Upper Management use BI the most. No surprises there! That's where the promise of Actionable Intelligence can be met usefully!


  • Around 25% of the companies surveyed expose the Business Intelligence available both internally and externally! That is a surprising statistic belying the usual assumption that a lot of the Business Intelligence is sensitive and cannot be shared externally.


  • A full 66.3% need Web Access to their Business Intelligence! Explains the ubiquity of web based access features of almost every BI product out there! Also points out the promise of Cloud based BI in the future even if a company is not using it today!


  • 2011 is a big year for big increases in planned BI usage! A full 44% said they would increase spending on BI. With the recession in the rear view mirror for a lot of companies, they may be returning back to the BI implementation plans they may have put on hold!


  • It takes months and years to roll a BI solution out! That may be why a lot of companies feel that it is cost prohibitive!


  • Commenting and Sharing of BI reports seem to be what a majority wants borrowed from Social Media implementations.


  • Many of them use more than one BI tool for various purposes within the company. Just points to the fact that some may have been legacy implementations and some may be needed for different purposes!


  • Getting to the data you have and making them available in the BI solution seems to be a large problem.


  • It is true that usage of multiple BI solutions are creating silos of information.


It is an interesting study indeed! The overall impression it leaves you with is that there are yawning gaps between needs, and what are available in the market!

This is at once somewhat depressing considering how many decades we have been trying to get this right but also uplifting considering how much innovation there is to go!

No matter what your product is, you are ultimately in the education business. Your customers need to be constantly educated about the many advantages of doing business with you, trained to use your products more effectively, and taught how to make never-ending improvement in their lives.  - Robert G Allen

Nari Kannan's blog explores how new approaches to business intelligence can help organizations improve the performance of business processes--whether these processes are creative or operational, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan started and serves as the CEO of appsparq, a Mobile Applications development company based in Louisville, KY with offices in Singapore and India. Nari has over two decades of experience in computer systems development, translating product and service strategy into meaningful technology solutions, and both people and product development. Prior to this, he has served as both Chief Technology Officer and Vice President- Engineering in six successful startups, two of which he co-founded. He has proven experience in building companies, engineering teams, and software solutions from scratch in the United States and India. Prior to this, Nari started Ajira Technologies, Inc., in Pleasanton, CA, where he served as Chief Executive Officer for more than six years. While at Ajira, Nari was instrumental in developing service process management solutions that modeled, monitored, and analyzed business processes, initially targeting the Business Process Outsourcing (BPO), Telecom, and Banking verticals in India, and Finance, Insurance, and Healthcare verticals in the United States. Prior to this, he served as VP-Engineering at Ensenda, an ASP for local delivery services. He also served variously as Chief Technology Officer or VP-Engineering at other Bay-Area venture funded startups such as Kadiri and Ensera. He began his career at Digital Equipment Corporation as a Senior Software Engineer. Nari has a long involvement with Customer Support and other customer facing processes. At Digital Equipment Corporation he was involved with their 1800 person customer support center in Colorado Springs, Colorado. He was tasked with coming up with innovative tools to help customer support people do their jobs better. He holds a U.S patent for a software invention that automatically redirected email requests for customer support to the right group by digesting the contents of the request and guessing at which software or hardware support group is best equipped to handle it. At Ensera, he led a 45 person team in developing an internet based ASP service for handling auto insurance claims, coordinating information flow between end-customers, Insurance companies, Repair shops and Parts suppliers. Ensera was acquired by Mitchell Corporation in San Diego. Nari holds a B.S. degree in Physics from Loyola College, and an M.B.A degree from the University of Madras in Madras, India. He graduated with a M.S. degree in Computer Science from the University of Massachusetts at Amherst in 1985. Contact Information: Nari Kannan. Email: nari@appsparq.com Mobile: 925 353 0197. Website: www.appsparq.com View more .


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