New Frontiers in Business Intelligence

Nari Kannan

BI Explosion: Brace yourselves for the Data and BI Boom!

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This black friday I was shopping for a LCD TV Mount for our house. The next few days whichever website I happen to visit, CNN.com, Huffington Post or any of the other sites that had paid advertising, I began seeing ads for Wall Mounts!

Accidental? I don't think so. Behavioral Targeting that many online businesses do is keeping track of what I am interested in and sharing that information with ad servers who are happy to serve me those TV wall mount ads wherever I go!

There are quite a few online businesses that send me suddenly a deeper discount than what they have advertised to all. This seems to happen only when I leave some items in a shopping cart in their online website not having decided to go ahead with the purchase.

Two days ago, I saw the latest mashup the US Census Bureau has put together with data form their latest census - neighborhoods with income above something or neighborhoods where ethnic groups or foreign-born live!

So the BI explosion is not only coming from inside your own company - your own Point of Sale data but now you have the opportunity to combine them with your online website data along with publicly available data!

The data explosion is leading to a BI explosion or at least the range of possible BI you can extract and use from all these data!

The Data Analytics Boom is an interesting article in Forbes magazine that talks about many other new sources of the data and then following it the analytics boom. Josh Jordan in this article talks about many new sources of data like cell phones and many new techniques from biology making their way to financial and investment analysis needing additional data to work.

 

In another article columnist Om Malik writes about the record revenues and profits Oracle is making this quarter, all because of a data and a BI boom in the market - For Oracle, Big Data Translates Into Big Bucks . Om Malik traces this bump in good times in Oracle to increasing sales of servers, storage, storage appliances, and software!

Something is afoot in companies, even in this uncertain time of revenues and profits. For companies to spend this much money on data and Business Intelligence, the payoffs must be pretty convincing!

As for as Joe Public is concerned, I am not 100% sure that all this data boom bodes well for privacy! But I am wondering what other information about you is anyway NOT available online for a fee of $10? Not much, I am afraid!

Data is a precious thing and will last longer than the systems themselves - Tim-Berners Lee

 

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Nari Kannan's blog explores how new approaches to business intelligence can help organizations improve the performance of business processes--whether these processes are creative or operational, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan started and serves as the CEO of appsparq, a Mobile Applications development company based in Louisville, KY with offices in Singapore and India. Nari has over two decades of experience in computer systems development, translating product and service strategy into meaningful technology solutions, and both people and product development. Prior to this, he has served as both Chief Technology Officer and Vice President- Engineering in six successful startups, two of which he co-founded. He has proven experience in building companies, engineering teams, and software solutions from scratch in the United States and India. Prior to this, Nari started Ajira Technologies, Inc., in Pleasanton, CA, where he served as Chief Executive Officer for more than six years. While at Ajira, Nari was instrumental in developing service process management solutions that modeled, monitored, and analyzed business processes, initially targeting the Business Process Outsourcing (BPO), Telecom, and Banking verticals in India, and Finance, Insurance, and Healthcare verticals in the United States. Prior to this, he served as VP-Engineering at Ensenda, an ASP for local delivery services. He also served variously as Chief Technology Officer or VP-Engineering at other Bay-Area venture funded startups such as Kadiri and Ensera. He began his career at Digital Equipment Corporation as a Senior Software Engineer. Nari has a long involvement with Customer Support and other customer facing processes. At Digital Equipment Corporation he was involved with their 1800 person customer support center in Colorado Springs, Colorado. He was tasked with coming up with innovative tools to help customer support people do their jobs better. He holds a U.S patent for a software invention that automatically redirected email requests for customer support to the right group by digesting the contents of the request and guessing at which software or hardware support group is best equipped to handle it. At Ensera, he led a 45 person team in developing an internet based ASP service for handling auto insurance claims, coordinating information flow between end-customers, Insurance companies, Repair shops and Parts suppliers. Ensera was acquired by Mitchell Corporation in San Diego. Nari holds a B.S. degree in Physics from Loyola College, and an M.B.A degree from the University of Madras in Madras, India. He graduated with a M.S. degree in Computer Science from the University of Massachusetts at Amherst in 1985. Contact Information: Nari Kannan. Email: nari@appsparq.com Mobile: 925 353 0197. Website: www.appsparq.com View more .

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