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New Frontiers in Business Intelligence

Nari Kannan

Business Intelligence in the Cloud - Benchmarking Possibilities!

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Business Intelligence in the cloud is already accumulating!

This is a great example - Compare web site traffic at Alexa . Here the web site performance of Wikipedia is being compared to that of New York Time. Alexa provides the ability to compare up to five sites and one of them can be your own website.

One of the very useful new frontiers in Business Intelligence that could emerge is the storage and benchmarking comparison of Company performance. A lot of data and information is already available in the Net from public companies around the globe at least once a quarter.

The same kind of comparison and benchmarking in the cloud can be done for company performance. Product and service sales performance combined with Geocoding and Demographics information is making possible detailed mashups already. Extend this to financial and process performance and you have a veritable goldmine of Business Intelligence that is even more useful than just looking at trends in your own performance.

How do you compare with that of companies your own size? Larger? Smaller? The Best in your Class? The Best in your Industry?

This does not have to stop with for-profit companies. Non-profit organizations can benefit even more in fine tuning their own performance and manage in a fine way, the perception of donors and how their donations are spent. 

No man is happy but by comparison.  - Thomas Shadwell

Nari Kannan's blog explores how new approaches to business intelligence can help organizations improve the performance of business processes--whether these processes are creative or operational, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan started and serves as the CEO of appsparq, a Mobile Applications development company based in Louisville, KY with offices in Singapore and India. Nari has over two decades of experience in computer systems development, translating product and service strategy into meaningful technology solutions, and both people and product development. Prior to this, he has served as both Chief Technology Officer and Vice President- Engineering in six successful startups, two of which he co-founded. He has proven experience in building companies, engineering teams, and software solutions from scratch in the United States and India. Prior to this, Nari started Ajira Technologies, Inc., in Pleasanton, CA, where he served as Chief Executive Officer for more than six years. While at Ajira, Nari was instrumental in developing service process management solutions that modeled, monitored, and analyzed business processes, initially targeting the Business Process Outsourcing (BPO), Telecom, and Banking verticals in India, and Finance, Insurance, and Healthcare verticals in the United States. Prior to this, he served as VP-Engineering at Ensenda, an ASP for local delivery services. He also served variously as Chief Technology Officer or VP-Engineering at other Bay-Area venture funded startups such as Kadiri and Ensera. He began his career at Digital Equipment Corporation as a Senior Software Engineer. Nari has a long involvement with Customer Support and other customer facing processes. At Digital Equipment Corporation he was involved with their 1800 person customer support center in Colorado Springs, Colorado. He was tasked with coming up with innovative tools to help customer support people do their jobs better. He holds a U.S patent for a software invention that automatically redirected email requests for customer support to the right group by digesting the contents of the request and guessing at which software or hardware support group is best equipped to handle it. At Ensera, he led a 45 person team in developing an internet based ASP service for handling auto insurance claims, coordinating information flow between end-customers, Insurance companies, Repair shops and Parts suppliers. Ensera was acquired by Mitchell Corporation in San Diego. Nari holds a B.S. degree in Physics from Loyola College, and an M.B.A degree from the University of Madras in Madras, India. He graduated with a M.S. degree in Computer Science from the University of Massachusetts at Amherst in 1985. Contact Information: Nari Kannan. Email: nari@appsparq.com Mobile: 925 353 0197. Website: www.appsparq.com View more .


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