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New Frontiers in Business Intelligence

Nari Kannan

Objections to Analytics in the Cloud - Theory Vs. Practice

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For the nth time I stepped out of a business meeting with an Analytics Service provider in India. These days they are doing roaring business and expanding a lot!

When Corporate types talk about objections to having corporate data in the cloud, I just feel like laughing out aloud! Especially when they claim that many corporations do not like their sensitive sales data from leaving their corporate firewalls!

What is happening in practice will give many of them ulcers in a hurry!

Large volumes of data are shipped out by FTP, service providers in India and the Philippines regularly do everything from cleansing the data to doing a thorough analysis of the data to producing reports with key insights gleaned from all this data. Like how is the Intel Atom processor based laptops doing the midwest vs the coasts!

Which set me thinking about whether the cloud will actually bring some measure of data safety and privacy back into reality rather than endanger them!

If anything, cloud based data collection, cleansing, analysis and reporting will bring in orders of efficiency and effectiveness to the whole process! Valuable time, effort can be saved in copying these files back and forth and managing the whole process. The same cloud based ETL and Analysis solutions could centralize all the data and the applications behind solid IT security and at the same time enabling what is happening anyway! Communication back and forth can also be made easy if these tools are accompanied by some online collaboration tools where information about the assignment and results could be shared back and forth!

Sometimes realitty has a way of defining itself and getting ahead of the best laid intentions!

It may be better to embrace this kind of inevitable change, address drawbacks and adopt them as solutions. Because the economics of the whole thing seems to be driving the whole thing, not IT policy!

I reject your reality and substitute it for my own - Adam Savage

 

 

 

Nari Kannan's blog explores how new approaches to business intelligence can help organizations improve the performance of business processes--whether these processes are creative or operational, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan started and serves as the CEO of appsparq, a Mobile Applications development company based in Louisville, KY with offices in Singapore and India. Nari has over two decades of experience in computer systems development, translating product and service strategy into meaningful technology solutions, and both people and product development. Prior to this, he has served as both Chief Technology Officer and Vice President- Engineering in six successful startups, two of which he co-founded. He has proven experience in building companies, engineering teams, and software solutions from scratch in the United States and India. Prior to this, Nari started Ajira Technologies, Inc., in Pleasanton, CA, where he served as Chief Executive Officer for more than six years. While at Ajira, Nari was instrumental in developing service process management solutions that modeled, monitored, and analyzed business processes, initially targeting the Business Process Outsourcing (BPO), Telecom, and Banking verticals in India, and Finance, Insurance, and Healthcare verticals in the United States. Prior to this, he served as VP-Engineering at Ensenda, an ASP for local delivery services. He also served variously as Chief Technology Officer or VP-Engineering at other Bay-Area venture funded startups such as Kadiri and Ensera. He began his career at Digital Equipment Corporation as a Senior Software Engineer. Nari has a long involvement with Customer Support and other customer facing processes. At Digital Equipment Corporation he was involved with their 1800 person customer support center in Colorado Springs, Colorado. He was tasked with coming up with innovative tools to help customer support people do their jobs better. He holds a U.S patent for a software invention that automatically redirected email requests for customer support to the right group by digesting the contents of the request and guessing at which software or hardware support group is best equipped to handle it. At Ensera, he led a 45 person team in developing an internet based ASP service for handling auto insurance claims, coordinating information flow between end-customers, Insurance companies, Repair shops and Parts suppliers. Ensera was acquired by Mitchell Corporation in San Diego. Nari holds a B.S. degree in Physics from Loyola College, and an M.B.A degree from the University of Madras in Madras, India. He graduated with a M.S. degree in Computer Science from the University of Massachusetts at Amherst in 1985. Contact Information: Nari Kannan. Email: nari@appsparq.com Mobile: 925 353 0197. Website: www.appsparq.com View more .

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