New Frontiers in Business Intelligence

Nari Kannan

Master Data Management (MDM), Data Warehousing (DW) and Complex Event Management (CEP) - Hot Technologies!

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What are the Hot technologies, even when the economy is looking very weak, you hear rumors and news of layoffs in the Technology and IT Users Spaces?

They seem to be Master Data Managament (MDM), Data Warehousing and Complex Event Management (CEP)!

Master Data Management (MDM) involves gathering up ALL information about a Customer or a Patient, in a single place from multiple applications and databases. HIPAA regulations require hospitals and Insurance companies to provide on-demand, all data and information about a single patient, in one single place for privacy purposes.

Companies need MDM solutions to gather a single unified picture of what a customer may have bought from them by way of products or services. This can help them plan their cross-selling, up-selling strategies!

End-user driven reporting, as well as flexible Data Warehousing seems to be gathering a lot of momentum. DW solutions have been used by organizations for a while, but the latest demands seem to be in more flexible reporting solutions against these Data Warehouses. Flexibility of what data gets collected, stored and reported against, has been a topic of discussion for sometime now. Many organizations have found out painfully that once they freeze the Data Warehhouse design and start collecting the data, they lose flexibilitty in altering what data they collect going forward and how they get reported.

Complex Event Processing (CEP) deals with real-time event monitoring and triggering of appropriate real-time actions within organizations. This is, of course, very useful in making sure that real-time events within organizations like an inappopriate fraudulent charge on a credit card triggers off protective actions immediately! CEP has a multitude of applications that goes way beyond these kinds of simple examples and is very powerful!

Very heartwarming to see that there are some areas in IT and software products space that are drawing a lot of interest, attention and investor money in spite of all the doom and gloom bad news about the economy, downsising and layoffs!

A promise is a cloud; fulfillment is rain - Arabian Proverb

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Nari Kannan's blog explores how new approaches to Business Intelligence can help organizations improve business process performance; whether these processes are creative or operational ones, internally-focused or customer-facing, intra-departmental or across functions.

Nari Kannan

Nari Kannan is an entrepreneur and a technologist with over two decades of experience. He is currently Co-Founder and CEO of Ajira Technologies, Inc, a company that designs and develops Process Intelligence tools. His current focus is on how Continuous Business Process Improvement can help companies compete very effectively. He thinks that when some new frontiers in Business Intelligence are explored, this can happen. He started out as a senior software engineer at Digital Equipment Corp. He has since served variously as VP of Engineering or CTO of five Silicon Valley startup companies dealing with a variety of problems in Business Process Improvement, IT Consulting, Automotive Claims Processing, Human Resources and Logistics applications. Contact Nari Kannan at nkannan ( at ) ajira.com .


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