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Rashid N Khan

Gartner's Pattern-Based Strategies and BPM

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I have been trying hard to understand Gartner's Pattern-Based Strategies (PBS) and how it may impact BPM vendors and users. According to Gartner, PBS is an overarching strategy that brings together some key technologies including BPM, BI, Complex Event Processing and BRMS (see Learn about Pattern-Based Strategy). All these technologies require major involvement of IT and coordination with business people, which is probably one of the reasons why Gartner is pushing this topic. However, the more I dig in to PBS, the less convinced I become that Gartner is onto something concrete and tangible that can be effectively deployed and practiced using the technologies mentioned. My reservations about PBS are due to several factors:

i.                     Gartner's definition of PBS still is very confusing. This is probably because they are trying to come up with a grand strategy and approach which is complex.

ii.                   Complex problems are not easily resolved and solutions cannot be easily deployed, especially when they deal with "people, processes, data and technology" using Gartner's terms.

iii.                  The essence of PBS according to Gartner is to "seek, model and adapt" to leading indicators or weak signals, so that organizations can respond quickly to changing trends. However, the very complexity of PBS and the underlying technologies which are needed will make it difficult to adapt to change.

iv.                 The relationship between business and IT is already very complicated. Adopting an overarching strategy that is on the one hand deemed critical to the success of the business, but on the other hand relies on new and often misunderstood technologies such as BPM, is likely to create more friction between the two. This is even more significant because PBS is not a science but and art: its success depends a lot on identifying which weak signals inside or outside the organization must be measure and modeled.

In a series of posts on my blog titled  "Gartner's Pattern-Based Strategies: The Emperor has no Clothes" I dig deeper into my serious reservations about PBS and why I believe BPM vendors and users should approach it very cautiously.

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In this blog I cover high-level BPM issues of interest to organizational leaders with the goal of inculcating a process vision and thinking in the organizational culture. The blog is based on my 14-years or real-world BPM development and deployment experience in companies across industries.

Rashid N Khan

Rashid N. Khan is the Founder of Chatty Solutions, a company that develops and markets Chatty Apps, a mobile application platform for smartphone-enabling SaaS applications and Web forms.. He was the Founder/CEO of Ultimus , a BPM pioneer established in 1994. Prior to Ultimus, Rashid was the Founder/CEO of Sintech, a leader in computerized mechanical testing. Rashid holds two BS degrees from MIT in Computer and Political Science, a MS in Computer Science from UC Berkeley, and an MBA from Harvard. He has published numerous articles and a book “Business Process Management: A Practical Guide�.

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